WhistleReviews of whistle.com

We are disappointed in the battery life on our Whistle. Advertised as one month, in over a year I don't think it's ever lasted a week, even weeks our girl GoghGogh hasn't left our yard. If my husband takes her and our other Goldens for a run a couple of times it might only last a few days. Our reception is poor, but that's mainly a matter of living in the mountains of western NC. The Whistle has at least pointed us in the right direction if GoghGogh manages to get loose.

Today things went fine, but I have been trying to reach Whistle support for about 2 weeks with no success -- the live chat never connects and if I choose to send an email, it is never received. Today I called the support line and spoke with a helpful person who gave me the information about replacing my failing Whistle 3 with a Whistle Go. Then it was easy enough to place my order.

I just purchased a Whistle Go as a gift to a friend expecting a new puppy. It's a useful product and has come a long way since the original Tagg, based on my own experiences (I also don't know if there's a viable alternative?). My issue was that there is basically no gifting support (at least on the mobile site). I couldn't prepay for a one-year subscription, so I guess I'll be awkwardly venmo'ing some money after she confirms she's received the tracker. I couldn't select a gift option (price hiding or notes) either. There are incentives for referrals, but not gift support. I guess no one else is buying one of these as a gift?

Randomly tells us Bandit has left the safe zone. when he is in the house sleeping. Has not been updating his activities.

Should come with 2 collar attachments or clear instructions that they are not easily removable. Changed collars after a week and had to order a new attachment.

Great product have been a customer for many years and many pets, currently have three Go Go explore units. Agree with other post that the backing of the device needs to be constructed of the same material as the twist and go collars, the tabs are a problem breaking off. We have had numerous replacements and have yet another "new" one broke again so waiting for teh second tab to break before requesting a replacement. Another issue I have discovered that you are not push alerted that your pets device has lost Wi-Fi, but if you utilize the chat function on the home page, which is GREAT by the way they can tell you your device has been off line for like 9 days yikes!!. If they can see it push it to us so we can correct the issue ASAP. Too late once your pet is taking his own run/walk!!! Just trying to make the product customer interaction better, much rather know this than how many time my dog has itched.

Overall, this product works and does what it promises. I can sleep at night knowing that if my dog does get loose, I can find her. It's also nice having an activity tracker for a German Shephard. The major downside of this product is a design flaw that I was told they are currently working on, but heavily impacts my review. I have had to get my Whistle device replaced twice in less than a year. The plastic attachment piece on the back of the device has broken on me twice now, causing the device to fall off the collar and preventing it from being reattached. The fact that this has happened to me twice, with it breaking in the exact same spot both times, tells me that this was not a random, isolated issue and will probably happen with your device too. This morning when I was walking my dog, it fell off and I didn't hear anything drop, so I had to rely on the kindness of a stranger finding it and contacting Whistle to get it back to me. This shouldn't be an issue when the device is $100. Again, overall this product is good. The customer service is very responsive and helpful. You get everything you are promised, but the device itself falls off, which is a massive issue.

I have 2 whistle 3 and the batteries are dying after 3 years. Called to upgrade and asked for a discount. Was given 20 percent, this same discount is available to the general public by doing a Google Search. Guess my expectations for loyal customers is unrealistic