WhistleReviews of whistle.com

Spotty tracking. Complete failure when dog leaves home wifi area, comes back close enough to wifi signal, then leaves area again. Stays on wifi indefinitely

Spotty tracking. Complete failure when dog leaves home wifi area, comes back close enough to wifi signal, then leaves area again. Stays on wifi indefinitely

Whistle is great for the main thing it does: GPS tracking. The other features do not work and their support blames it on other things but their own faulty hardware.

The referral program seems to be a bit of a scam. My first referral worked, but for the second referral I was unable to get the link provided through the app to work. I reached out to customer support to explain the link would not work, and they provided me with a new link that did. My friend purchased the whistle explore using the link, but I never received the $20 amazon gift card. When I reached out, they told me I was “ineligible” since I used the link provided by customer service (even though the link via the app wouldn’t work, so what else could I do). Seemed to me they did not want to award more than 1 referral benefit to a customer since it made no sense to me that I was ineligible for using a different link, provided by them, for the referral.

Have owned a whistle tracker for almost 9 years, when we first bought it, the company was called tagg. The tracker has been through many different versions each time costing an upgrade. The original tagg was decent, probably best actual gps tracker on the market at the time. The only real issue was the delay in time of notifications when our dog left the safe zone. This issue was present until the whistle 3 model. They revamped the product adding a battery saving feature that put the tracker into a basic rest mode while the tracker was near the base, and decreasing the notification time when the dog left the safe zone. That being said there were issues with the original plastic strap that caused the tracker to disloge and come off the collar, the device itself was said to be sturdy but inevitably over time either battery failure and its poorly made design, caused us to relace the tracker themselves 5 times. 4 to destruction, they like to crack in half, and one to battery failure. Of course they were never broken within warranty time and customer service is inept at best, it seems as if they were outsourced to god knows where. I would stay away from whistle unless you are willing to spend 100 dollars any time your device bteaks while out of warranty. Its features are good, they are on the right track, but in all honesty the device is not even close to as sturdy as they claim.

This is the second Whistle I’ve had to buy since the first one can’t hold a charge any longer and if I ever have to call tech support again it will be a day too soon. Fortunately for them it’s a great GPS tracker and my dog loves to roam so....here I am again.

Email for $20 Discount code sent by friend failed to work. I called your support and they gave me a new code. I immediately made my order via PayPal, entered that code, and it failed to affect the price. I have emailed your support person to ask if he can refund the $20 to my PayPal. I certainly hope the product works better than your ordering system because I am counting on it to keep my dog safe on her trip.

Senseless these shipping charges. Very little available elsewhere