WhistleReviews of whistle.com

If you don't have the AT&T network in your area you will not be able to even sync your device to the GPS signal ;-(

I wish they were more clear about the battery life. If your dog can be connected to WiFi it will last long, but if you’re like me and have spotty WiFi then expect to charge it every other day.

I've had the Whistle Go on my cat for over a week now and in a dense neighborhood setting the accuracy is really all over the place. For instance, the other day I had the device sitting on the charger at home while I was at work, and in the middle of the day I got an alert that my cat was across the neighborhood. I do live in a densely packed neighborhood with lots of trees, but it shouldn't register that my cat is a couple blocks away when the tracker is in my house charging.... I'm still going to use it in the event my cat decides to wander farther than normal, but for a quick check on his location in the immediate neighborhood it's relatively inaccurate.

I just got my Whistle for my husky. Yesterday I took him around the block. It showed he had just ran down the street! Today I tested it while I took him to the compost facility with me. It showed him much further in the desert than what he really was! I'm glad he wasn't really loose and running around out in the desert. I would have been searching an area he wasn't even close to. He was at least 3/4 to a mile away in my truck with me!. So far I am not impressed with it!

The Whistle Go Explore did no fit my dog's 1.1" wide collar, which worked fine with my Whistle 3. It took me an hour of searching on support and having to watch a video before I found out you had a simple hook and loop alternative. And that simple device won't ship for 4 days, and delivery time after that, during which time my dog is not protected.

Liked the Whistle Go tracker, but had to return the collar that I bought at the same time and had a hard time figuring out how to initiate a return via their website. Their website doesn't offer any information on returns other than the Q&A that says not to mail anything to them without first initiating a return (not helpful). Tried to contact them via multiple ways (including the live chat function that didn't appear to be working at the time) and eventually received a reply a few days after submitting a support ticket. Their support staff were helpful at that point, but they really need to do something about this for future customers. I've been told that they've forwarded my feedback to the correct department and they will look into it, but so far I haven't seen any changes to their site.

We have Whistle 3 for one of our dogs. When I went to order one for our new puppy I noticed Whistle Go Explore. Exciting! I ordered one for pup and upgraded for our other dog (only it was full purchase because the upgrade had just expired and customer service wasn't willing to extend it even though I was buying a new set up also...). Free shipping in 2-3 days... NOT! I called 5 BUSINESS days later and was put on hold for what felt like an eternity. When he came back I was told items were on back order. So why didn't I receive an email stating this?? Then magically I get a tracking number for ALL the items saying they all shipped, even though some items were supposedly on back order... When I asked why I didn't receive an email explaining the back order, I was told how busy they were (doing what?). I really want to like Whistle... well I do, but customer service needs a lot of improvement! Right now 3 stars might be too generous.

the good, the bad, the ugly Have a rep of Whistle call email me Id Phone #3316 w vine