WhistleReviews of whistle.com

I love our Whistle!

Ordering online was quick and easy.

I love the Whistle. I have two dogs and both have them! The only thing.. I wish they were a little smaller BUT still rate them 5 stars.

Excellent item. This is my second one I ordered.

I am exceptionally happy with my Whistle’s! The Customer Service Representative was so helpful, and so very patient. She walked me through the process on the first one. Then we discovered there was a problem with the second ones charger. Switched it over to the other charger, and proceeded to set the second one up. Extremely grateful for her patience, and ability to work with someone who is not totally tech savvy.

The shopping experience was very easy and quick to do.

** edit** A manager from the customer service team reached out to me quickly to resolve this concern. I am so impressed with how quickly this was resolved! Thank you! After reaching out to customer service about a broken part, someone from Whistle reached out about purchasing a new product (whistle 3) through text message. I explained that I was trying to replace out a broken part and asked if she could help. At first she just told me to wait for 24-48 hours for customer service to return my email. Then, after I looked up the part needed (new clips to attach to the collar) and sending her the links, I asked if she knew if a specific part on the website would work for my needs. She confirmed it should work and then I asked if there was a way to avoid the shipping charges. She suggested that instead of purchasing the new parts immediately I wait for the customer service rep to reply. So I did. The next day I got an email from the rep that just told me to purchase the same replacement parts I had asked about by clicking a link in the email, however, the link wasn’t even attached in the email... I gave this a two because the people from whistle were nice, but the information I got was pointless to wait for and my dog is now 3 days late of being able to use/wear the gps, which includes one of the most crucial days of the year (4th of July).

The Gps tracking is very accurate. Having a waterproof device is great!