WhistleReviews of whistle.com

Ordered my Whistle Go Explore + Collar ten days ago with two day shipping. Have yet to even receive so much as a shipping notification from Whistle. I reached out via chat support twice and was assured it would be shipped over the past weekend - it wasn’t.

Not happy about having to buy a new whistle when the old one worked fine. It is bad business to quit supporting something when people have paid to use it.

I really like the service but forcing current customers who have been happy with your service to buy new devices due to some technical issue out of their control reeks of corporate greed. These replacement devices should be offered for free to current customers. We've supported your company and have provided good word of mouth experiences about it. I won't be doing so in the future due to this device replacement program.

I ordered my whistle go explore on Saturday and I had 2-3 day shipping and I waited on it all week didn’t receive it by Friday so I emailed and just got a try our website email back... then i called on Sunday because I still hadn’t received it yet and they said that the green go explores were out of stock and I would receive it when they get their order in.. I just think I should have been told this either when I ordered or got an email saying it might take a little longer..

I ordered a whistle last week sometime come to find out that it was on back order for two to three weeks. I was never told that by message or email. My pet is running around without a whistle because he lost his old one and I wish I had been told that so I could have done something other. The sales rep gave me a credit for that, said it would be shipped out on Monday but obviously didn't know for sure if it would he said maybe". That's not a definite answer. And still I have no confirmation that it's been sent out. Not very happy about that. Other than that the whistle has been working great for my cat. I don't like the fact that if it's underwear around metal and he should lose it you can't track it because there's no signal but he has lost the multiple times and I have found it until this last time.

Collars did not fit the whistle devices I have .

The Whistle product is great. Buying online is not. They don’t have everything in stock so you’ll have to wait weeks to get accessories if not in stock. They aren’t sold in stores so you can’t physically try something before buying. Returning is not simple.

Not a very user-friendly purchasing system.