WhistleReviews of whistle.com

I got a pop up asking how I heard about you 4 times during the process. I answered the first time.

I have been a long time whistle customer. The GPS tracker that I purchased from Whistle will no longer be usable after November. Whistle offered a $30 discount to upgrade my tracking device, but that leaves me wit a $108.20 expense that I shouldn't have. Over the past few years I have been an advocate for this company and told many people to try Whistle for their own pets. It is disappointing that Whistle think so little of long time, loyal customers that they only offer a $30 discount to help. I have ordered the new device, but I will be searching for something better in the meantime.

I've been a Whistle user for almost 4 years and the service is the absolute worst when you need it the most - away from home. We are outdoorsy people and that means being in remote areas so I understand the limits of this technology requiring a cellular signal but if my phone has a data signal then I expect this piece of equipment should have enough signal also. It does provide a degree of "piece of mind" that we should be able to track our fur baby if she were to take off so we keep the subscription active. Although, we went on vacation 2 months ago and the web access map still shows the dog in that location. The unit has been powered on and worn many times around the neighborhood and around town since we returned so why does it still show her on vacation? Now, after almost 4 years we are being forced to upgrade due to Verizon shutting down their 2G CDMA signal and all Whistle offers its loyal customers is the same $30 discount it offers to everyone else? Very poor taste in my opinion. I guess it's time to find a different tracking solution - one that actually works when you need it to.

This is my second whistle tracker. The first one that would last around 2 to 3 on a single charge was lost by my cat. I ordered a second tracker and it barely lasted 18 hours. I contacted Whistle by email and tried to replace it while I'm still on the 90 trial period. The person helping me kept saying the new tracker was working properly and it was due to my cat being out of the wifi zone for part of the day and said that to have better battery life to keep my cat within the wifi zone. The whole reason I purchased the tracker is because my cat goes outside, if it was an indoor cat then I wouldn't need the tracker. I kept explaining this to the Whistle rep but, he kept saying to keep my cat in the wifi zone. He didn't try to troubleshoot the issue or suggest making setting changes. I had to call Whistle tech support and explain the situation and ask if I'm able to replace it, they said that since it's under the 90 days that it can be replaced. I emailed the person that I was going back and forth for almost 3 weeks and then he agreed to let me order a replacement tracker. If there was another company that had a similar tracker, I would have gone with them after all of this hassle.

Kind of stupid to say " We will send you a confirmation of your order, then fail to send it so I do not know if you got it, yet you DO SEND a review for thanking me for shopping there.. Very Bass Ackwards..

The time it takes for them to finally ship their products is too long. It took them two weeks to get around to sending it. Too slow.

We have a small dog and this will not work on him. We tested it by walking around with it. Our dog is only 5 lbs and we live on the lake. Any suggestions. He got out twice and it would not work.

Product does not work as described can not track my animal when he’s in the safe zone does not notify me when he leaves the safe zone I haven’t been able to track him out of the safe zone because the track button isn’t lit this product is for animals that wander a distance from from home and it should be sold that way