Robert S.
Giovanni was excellent
Giovanni was excellent. Intelligent, articulate and accurate. Thank you!

WhisperKOOL® wine cellar cooling systems are designed exclusively for maintaining the ideal environment for the proper aging of fine wines. All WhisperKOOL® cooling systems are assembled in the USA. With over twenty years of wine cellar cooling experience, we have worked with contractors and customers on nearly every unique and challenging installation possible. Through this experience, we have developed new models with features which allow the units to operate efficiently while addressing installation challenges. At WhisperKOOL®, we are committed to the philosophy of continuous improvement. Our engineering staff works extensively with suppliers and component manufacturers to source the latest technology to enhance the performance and innovation of our existing products as well as development of new products.
WhisperKOOL (whisperkool.com) has 266 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Robert S.
Giovanni was excellent. Intelligent, articulate and accurate. Thank you!
James N.
WhisperKOOL makes a great product that has taken care of my wines for a long time. What is really great about them however is their responsiveness and attention to detail whenever I have questions about my unit even though I purchased the unit ten years ago. They are a great company.
Gage E.
Cindi Bent was awesome and very helpful! Very knowledgeable on the equipment and (electrical and hvac) in general! Y’all are lucky to have her.
Charles from Bergen C.
Cindi Bent, WhisperKool's Senior Customer Service Technician, is extremely knowledgeable, capable and a pleasure to deal with. She epitomizes great customer service.
Rick D.
Excellent team and people who truly care about the customer and 'doing the right thing'. Pleasant, courteous, results oriented and professional. In terms of improvements the wait time to actually speak to someone could improve.
L B.
Cindi made my experience great. She was professional, friendly, knowledgeable, patient, and resourceful with my WhisperKool 2500 Series unit issues and related questions. I am fully satisfied with her recommendation of a replacement controller as the most likely solution.
Pat W.
My WhisperKool was amazing for two years. Then it stopped cooling after 25 months in service, a month after the warranty ended. I contacted WhisperKool, and they came through with a replacement, including shipping it to me. Fantastic service, very grateful, especially considering I was one month out of service. Glad to have my wine cellar cool again!
Blakeley P.
Mark Sutherland in tech support was very helpful with my recent issue. Good tech support is key to a product