Thornyroots
My old wine cooler running like new!!
Finally got around to replacing the WhisperKool unit in my big (maybe 20 year old) Vinotheque cherry wine cabinet. The tech person on the phone (sorry I did not get her name) for my first call (about a year ago) helped me determine what I needed and that it was a fairly simple switch out; wouldn't need an expert on hand. Recent second call, another helpful person, resulted in an easy order and my new unit was built and shipped out on a very timely basis. Getting the old unit out was touchy (heavy, very sharp edges, and needed a big nudge to remove) but the new unit slid right in. Having someone young, strong and tall on hand was "the ticket". Three days later and am very happy. (Note: had cooling unit repaired in an 8 yr old unit, similar size, that, instead of just not cooling, heated to 90 plus degrees and cooked my wine; now it works, but noisy. Different brand that I will not name, but they refused responsibility. You want to trust your wines to WhisperKool!)
Response from WhisperKOOLJan 28, 2019
Hello Thornyroots, Thank you for your review! We are happy to know that you had a great experience with the WhisperKOOL team in identifying the correct cooling solution for your Vinotheque wine cabinet. We take pride in assisting our customers with achieving the best results. Please let us know if there is anything we can do to assist you the future. Best regards, WhisperKOOL