WhisperKOOLReviews of whisperkool.com

Seems to run more uniformly (less cycling) than earlier models - maybe it’s the bottle thermometer that I’ve not used before?

This is a replacement unit to the original which we had for 12 years. The new one we upgraded to a larger unit that was more appropriate sizing for our cellar. It fits in the same hole but is considerably deeper from front to back. We had plenty of space so there is no issue. We have the excess projecting into the basement crawl space so it’s not in the way. The operation and settings are much more elaborate with many options and technology advances. It’s taking some reading and experimenting to learn the procedure for adjusting temp, etc. One suggestion I’d make it to add some practical illustrations to the manual giving examples of when various settings would be helpful or most efficient to be used. Let someone other than your engineers write it😂 Thanks for such a quality product.

Shipping was on time, install was pretty quick, unit cools the cellar to 55 degrees.

Professional and accurate As a service technician I was pleased with the fast response

Outstanding customer service!

prompt knowledgable response I woulduse them again

Parts department was helpful and knew about my Sc4000i as I had registered my unit the next day I received it. After a few weeks of trouble shooting, my tech advised it was the compressor. It was a last resort for him because of the limited space to work on these units. Compressor was still under warranty. After a tech invoice and picture of the unit plus 35 dollars the compressor was received within 6 days of shipping . Overall if it wasn’t because the unit took a while to open ( Rivets and limited space between parts) we could have figured it out in a few days. Didn’t help I was out of town for 9 days while this was going on. Left my AC on at 70 the entire time. Yes, my power bill was higher LOL.

There is no better wine cellar cooler than Whisper Kool. I had one that ran 24/7 for 10 years in Carmel, Indiana in a 2000 btl cellar. Then moved to Longboat Key, FL and retired and downsized to a 720 btl cellar. I had an issue with it nearly 2 years later And it was replaced under warranty with one phone call!! It’s quiet as a mouse is perfect for my application!! Rich Ackley Longboat Key, Florida