Mark W.
Everything was good so far except shipping process.
Everything was good so far. I really enjoyed the Lost bottle. My girlfriend’s favorite was the Clyde Mays. The shipping was the only issue. I had to make several trips to a location about 20 miles away as I was not home when UPS delivered and they needed an ID. Then the item was shipped all over southern Indiana and finally arrived at a local business that I had to pay to have it delivered to. I travel for work and I’m single so I need a free shipping option so I can have it delivered somewhere else or to my neighbors when I’m not in the area. I’m going to have the same issue this time I’m sure.
Response from Whiskey LibraryOct 2, 2026
Hi Mark, thank you for the detailed feedback, and glad to hear the Lost bottle and the Clyde Mays were hits, especially the Clyde Mays being a favorite. We're sorry the shipping process gave you such a headache though, having to chase down a package across multiple locations and pay for delivery isn't what we want for anyone, especially when travel makes being home for delivery tricky. Could you reach out to [email protected] so we can look at the delivery options available for your address, including whether an alternate delivery location can be set up for future shipments? We appreciate you sticking with us through that, and we'd like to get this sorted before your next shipment goes out. Cheers, The Whiskey Library Support Team



