WhimstayReviews of whimstay.com

Just like Airbnb, better price. Easy to communicate with.

The check in/out procedure was simple. The host was amazing. The price was better than local hotels. I will be using this again.

We found a great deal on a cabin through Whimstay. When there was a 100 year flood that led to power outages and landslides the week of our trip, Whimstay worked with the owner to issue us a full refund. Great customer service and will definitely rebook with them in the future.

Very great customer service, had some issues with submitting my ID but they were able to help me

The location was perfect, peaceful, quiet and the landscaping was amazing. The villa was complete with al you need to make your stay.

Perfecta la verdad

Please don't waste your time and money with Whimstay, it's not worth the headache. I booked a beautiful condo in Mexico for next summer and was immediately emailed by my host trying to double charge me. I figured it was a mistake, so I emailed the host asking for clarification as I had paid through Whimstay. No reply. I received another email several days later again asking for payment from my host. No reply when I followed up. I then turned to Whimstay "support" and did not receive any answer for an entire day. At this point I was panicked as I had invested a significant amount of money in what seemed like a scam. Despite doing nothing wrong, following Whimstay's instructions to contact my host, and contacting Whimstay "support" through FOUR DIFFERENT METHODS they would not refund my service fee, just the stay itself. So now I'm out $80 because Whimstay didn't properly vet a host who is SCAMMING people. This is totally unacceptable and also insane. I've told all my friends to not book with Whimstay either.

First time using Whimstay. They get back to you with any questions. A real person to talk to. They made the experience comforting for a first time user. Planned a trip to Chicago for a group of 9 so I needed a company I could depend on. I felt safe and supported.