WhimstayReviews of whimstay.com

The house I booked had a broken hot tub so I agreed to move to a different house. When I checked their website the house I agreed to be moved to was listed approximately $300 less than the house I originally booked. I was told I would be refunded the difference in the houses, but I was only refunded $20.46. When I reached out to Whimstay about it and showed proof of the price discrepancy (per there request) I was told, "Although you may have seen prices for this listing before, please note that rates can change frequently due to dynamic pricing, which adjusts prices based on demand and availability. Additionally, hosts can update pricing in real time as well." So apparently it is ok for them to raise the prices on a rental property right before they book it so they don't have to refund money. I will never book with them company again.

It's a very nice place, with a great location. The CX was great

We found the cabin itself to be very nice except for the basement was quite musty. It probably should have been aired out or a dehumidifier installed. The grass was high and shaggy. The fire pit patio was very nice but there was no firewood left to burn in the pit.

The customer service from Whimstay was great! They worked to fix the issue we had with our rental when our host ghosted us. Would use Whimstay again :)

A great service, thanks!

Best customer service ever!

Great and responsive customer service. However I thought the prices were in CAD, so the final total was a bit of a shock to me, had I known that I might have booked something else. But the process and service I received was great, no complaints there.

Absolutely loved this stay! Warm and Comfortable we were 🥰. Very peaceful, Clean and really have everything you need. The details in this home were very beautiful. We normally come every year and like to stay different places only for the experience and to site see but this one is my favorite 🥰🫶🏾