Jesse W.
Still waiting on one leg rest of the…
Still waiting on one leg rest of the pair. Still don't have the right hardware. can not even get a reply or response after chat,email and phone messages have been left. no acknowledgement at all.

Wheelchairparts.Net is a family owed business. We have been around this industry for more than 30 years.We opened up this business because we understand the urgency and necessity of the products that we sell. As the owners of this business we are pride in helping the community and its members get the parts they need when they need them.We have one mission: To help wheelchair users keep on going. That means giving great prices, fast shipping, videos and providing support to the community! We are always happy to hear from our customers. Email us and tell us how we can improve the site, our products or anything you would like to see. We are always happy to hear from our customers. Email us and tell us how we can improve the site, our products or anything you would like to see
Wheelchairparts.net (wheelchairparts.net) has 643 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 13 reviews with 1 star · Clear filters
Jesse W.
Still waiting on one leg rest of the pair. Still don't have the right hardware. can not even get a reply or response after chat,email and phone messages have been left. no acknowledgement at all.
sam C.
never received a confirmation of my order. no one has called me back
Robert W.
$8.00 dollars shipping on a small, plastic, $1.50 dollar part - really?
Wayne
A single order created a half-dozen emails to me, and added me to an email list I have no desire to be on. Too aggressive.
Ed K.
They need to offer more coupon codes in an email. I have spent $100's over a few years and I have yet to ever receive a discount.
Response from Wheelchairparts.netAug 27, 2016
Hi Ed, Thank you for your feedback. You may want to consider signing up to our rewards programs and earn points for every purchase. Here you can find details to the rewards program: http://www.wheelchairparts.net/rewards/ We have many customers participating in the program. We will also review your recommendation and will do our best to improve the coupon discounts. When you have a chance give us a call and will offer you a special discount for your next order. Again, thank you so much for your feedback, we really appreciate it.