Wheego.comReviews of wheego.com

Took £360 from my credit card with no communication for a £2.40 unpaid toll charge! Apparently the extra was ADMIN FEES.. Left me and my daughter to get back to the airport at 8am in the freezing cold morning, upon dropping off the car! Will never use again!

I would not recommend renting a car from WHEEGO based on my recent experience. The vehicle I received had numerous scratches and damage, but because I collected it in winter while it was completely frozen over, it was impossible to see the existing marks clearly during pickup. When I returned the car, staff claimed that I had caused the minimal scratches and charged me additional fees. I’ve rented cars many times before with no issues, so this situation was very frustrating and surprising. In my case, I felt that my concerns weren’t taken seriously at the counter, and I ended up being charged for damage I believe was already there. Because of this experience, I personally would not rent from WHEEGO again and would advise others to be extremely careful and document everything thoroughly if they choose to use this company.

Tankregel Voll/Voll, ich bekomme das Auto nach langer Diskussion nur mit irgendwelchen Zusatzpaketen - zuvor für 80€/3Tage, bekommen habe ich es für 69€/Tag! Es gab nicht einmal eine Entschuldigung für den fehlenden Tank noch eine Rückerstattung. Voll wollten sie ihn dennoch - Abstand halten von WheeGo

ABZOCKE!!! Wahnsinn, dass es die überhaupt noch geben darf.

Größte Betrug! Auto war im Kattowitz Flughafen 6 Tage reserviert und bezahlt! Nach der Landung mit ca.40 Minuten Verspätung klein Auto da! Kein Ersatz keine Hilfe! Das Geld haben wir bezahlt also wo ist das Problem wann wir das Auto abholen! Größte Verarschung !

I hired a car via Discovercars.com, as the agent, when i arrived in Frankfurt to collect the hire car, i was unable to find the desk for Wheego, no signage nothing, i asked a few staff, then one told me it was down the hall, after searching for it, i found it opposite Mc Donalds, The staff were not very helpful, i booked a Skoda Octavia, they offer me a smaller car, which i refused, then when on to charge me extra for the car i booked, very discusting, then took a €900 euro deposit, and only refunded €885 with no explaination of why, When i went to look for the car, it was not in the location i was advised, no staff in the parking lot to help, i walk around pressing the remote to see if i could find it, then go it. tried to connect my iphone to the car, and it was disabled, great start, please do not hire from here.

I would strongly advise nobody to use this company. I booked my rental online for £38, but when I arrived I was suddenly told I had to pay an additional £350. No warning. No explanation that made any sense. Just a flat demand for more money. When I told the man that was obscene, he laughed and said ‘good luck finding another car rental’. After standing my ground and making it very clear this wasn’t happening, they “magically” reduced it to just over £100. That alone tells you everything you need to know. When I was finally taken to the car, every alloy wheel was already scuffed and scratched. I insisted on filming the condition of the vehicle before driving off. Good job I did. On return, surprise surprise, they tried to claim I’d caused new damage to the alloys. I showed them my video on the spot and the accusation immediately evaporated. No apology. No acknowledgement. Just the next customer in line. This experience felt deliberately misleading from start to finish. Hidden charges, pressure tactics, and then an attempted damage claim on return. Make of that what you will. Read the other reviews. You’ll spot a pattern very quickly. Avoid this company unless you enjoy stress, disputes, and feeling like you need to constantly watch your back.

Buenas tardes,sentirnos estafados y mal atendidos por la persona que nos recibió. Alquilamos un coche a traves de internet, con unas condiciones y con el contrato para enseñar a esa persona, la cual nos dice , que nuestra reserva expiró por no recoger el coche a una hora que según el debíamos. Que su empresa daba cortesía de dos horas más para poder recoger el vehículo. En el contrato no pone nada de eso. Le explicamos de todas las maneras posibles, que lo que nos dice no es así. El nos ofrece cogerlo pagando otro dinero, como dijimos que de ninguna manera, ya tuvimos el problema mayor. No entra en razón y nos dice que no hubiéramos alquilado por internet. Después de muchas palabras, pedimos la hoja de reclamaciones, la cubrimos y directamente denunciamos. Mañana dicha hoja al ayuntamiento para que gestioné dicha denuncia. Esperando que no vuelva a ocurrir con más personas.