Wheego.comReviews of wheego.com

Wheego - please respond to the complaint I have submitted multiple times. I have been back and forth with a very rude representative of your Albanian brunch. Please someone from your HQ get in toch with me! Everyone thinking to book with this company - be aware. Genuinely unsure of how they are still operating they are literally scammers. All the good reviews they have is genuinely just locals or people that are acquainted with people that work for wheego. Total scam. Albanian office representative is so rude. Clearly uneducated…

BEWARE - CROOKS! I wish I could give them less than 1 star. Absolutely transparent money-making venture making up damage upon return. We collected in the dark and couldn't even see the car, but did our best to look all around. We missed a couple of micro-blemishes on the roof and hey-presto, they hit their revenue growth goals by ripping off yet another innocent tourist for £400 of "damage" that will never be fixed. We had comprehensive excess insurance, so no cost to us ultimately, but that's not the point. Don't go near them.

We rented a car from Wheego in Alicante. At drop-off, we were charged for damage that we believe was already present before our rental. Despite our written dispute and request for evidence, we received no response and the €900 deposit was still charged. We have started an official dispute through our bank.

No te dejes engañar por esta compañía y evítala. Cuando acudimos a retirar el vehículo nos dicen que solo alquilan coches a turistas, no a residentes, por lo que no nos han dado el coche al no disponer de billetes de avión. Nos han dicho que sólo nos daban el coche si pagábamos 109€ de un seguro, a lo que nos hemos negado. Pretender venir a hacer negocio a nuestra tierra sin contar con los residentes les va a resultar más caro.

Wynajelam samochod z firmy Wheego Krakow Balice w dniu 14.01. 26 oddalam 24.01. 26 w stanie idealnym. Firma sciagnela z mojego konta £320.00 za ryse ktorej nie bylo w dniu oddania samochodu. Zdjecie rysy jest zrobione komputerowo. Scam. Nie pomoglo przeslanie z mojej strony do firmy Wheego zdjec samochodu z data oddania oraz godzina ktory byl w dniu oddania bez zadnej rysy. Oddalam samochod nad ranem 24.01 lot powrotny do Luton 6am w stanie idealnym dowod zdjecia z lotniska wlacznie z data i godzina. Nie polecam tanich ofert wynajmu samochodu jakie oferuje firma Wheego lepiej doplacic do dobrej profesjonalnej firmy z dobra obsluga i komunikacja ja na pewno juz nie skorzystam z ich uslug. Oprocz zdjecie zrobcie rowniez bardzo dokladne video przy oddaniu samochodu. Bardzo zla komunikacja z firma. Nie polecam tej firmy M

Didn’t have much choice as our flight was late into Manchester Airport. Booked at a too good to be true price, and sure it enough it was. Was told my Mastercard was not accepted because it didn’t have my full name. No explanation why this matters when I have three other forms of id to prove it was my card. Then told I had to buy a package conveniently whipped out there and then meaning a £50/day charge. Seeing as it was late and didn’t have any option I paid the extra, and could then pay with any credit card which made zero sense. Was told the docs would be sent by mail but they never arrived. Felt like an absolute setup. Car only had a quarter fuel in the tank, and the tyre pressure warning was on. Very unpleasant experience. How can a company trade like this and get away with it?

Modern day scammers. Aggressive sales tactics at the car collection location (Sofia, Bulgaria airport), then keeping a significant amount as deposit and then not returning the deposit within the legal period - 30 days as per the Ts&Cs. Keep away from this company. They need to be reported to the EU authorities.

DO NOT ENTERTAIN THIS CAR RENTAL COMPANY UNDER ANY CIRCUMSTANCES. We arrived to collect our car yesterday only to discover they would not accept our credit card as it contains initials and surname rather than full name. We had an alternative Amex card showing the full name, however they do not accept Amex. The staff were rude and aggressive and said that the broker GotRentalCars were the ones that made the rules. We phoned GotRentalCars who were adamant they did not know of this so called 'rule' and spoke to the agent to confirm it was not their ruling. The counter staff said 'they are just covering their backs, it is their rule'. They presented us with two options - Option 1: They hold a deposit of 1200 euros on our credit card (to be refunded when the car is returned in the same condition) or Option 2: we take out their insurance. We opted for Option 1. They clearly wanted to sell us their insurance as that's when they declined to take our card. This has never happened in all the years we have been hiring cars in Malaga. First time we tried Wheego - AND THE LAST. Another couple in the office had exactly the same problem and were told to get off the premises when they tried to put their case across. We ended up cancelling our booking. Honestly, these guys and the company as a whole it seems are scammers, so please beware. I would check the reviews on Trustpilot before you settle on this company. They seem to find ways of keeping your deposit. Interesting that if we had agreed to take out their insurance, how we would have paid for it because they had already refused our credit card!!! This is the first time I have ever felt compelled to write a bad review for anyone. Just be wary.