Wheego.comReviews of wheego.com

Wheego-Vilinus airport, Lithuania This is not a car rental company, it is a scamming operation. They try to scam you with extra insurance despite full insurance. They deny checking the car with you (so they can fake damage and cleanliness of the car). They give false claims of damage to the car and give false claims of the car being dirty. I got a 1.100 euro bill sent for scratches on the side mirror that were not there when the car was returned. Pure scamming buisness any 5 star reviews are propably not real customers.

Refused to accept my credit card as it only had my initial and not my full name. Allowed me to use my debit card Ona totally new booking at £210 for 3 days, original booking, £100, lost. On return, tiny scratch, charged me £428. Unable to claim it back from my car hire excess insurance as they specifically don’t insure books with wheego! That’s the type of company they are, insurance companies block them. Highly recommend you do not use wheego!

Reservamos un Fiat 500 con más de dos meses de antelación (22 de febrero) para viajar del 3 al 11 de abril. Al llegar a Düsseldorf, no nos dieron el coche reservado, sino un Dacia Stepway, de peor categoría y más grande, lo que nos causó problemas reales para aparcar, especialmente en Holanda. El coche además tenía varios problemas: Aviso de mantenimiento activo No funcionaba el cargador del móvil No tenía sistema de navegación Pagamos 945 € (900 € de fianza + 45 € por viajar a Holanda 4 días). Entregamos el coche en perfecto estado, incluso con más gasolina y lavado (con justificante). El problema grave: Nos han devuelto solo 810 €. En la factura han cobrado 9 días de uso en el extranjero cuando solo fueron 4. Es decir, nos han cobrado de más y nadie lo soluciona. Además, hubo errores en el contrato, mala atención al cliente y tuvimos que desplazarnos al aeropuerto para arreglar un fallo suyo, asumiendo costes adicionales. Conclusión: mala gestión, falta de transparencia y cero solución al cliente. No lo recomiendo.

Got a car, rented, all good. 6 months later collection agency gets on me for unknowingly having gotten a traffic ticket which wheego never informed me of during the rental period. Happy to pay a traffic ticket, but to learn about it 6 months later with tons of late fees and no communication from wheego is a joke.

Gebucht war ein Kleinwagen Typ Skoda Fabia. Bereitgestellt war ein deutlich kleinerer Hyundai, ein grauenhaftes Auto, das ständig unterschiedliche Pieptöne von sich gab und daher zur Verunsicherung beim Fahren führte. Ich bin daher nur wenig gefahren, musste aber eine volle Tankfüllung zahlen, obwohl der Tank nur zu 1/3 verbraucht wurde.

I strongly advise against renting a car from Weego. This company uses unacceptable practices aimed at seizing the customer's entire deposit. In my case, they unlawfully withheld 3100 PLN for damages that either did not exist or would cost a mere fraction of that amount to repair. Why you should stay away: Intentionally looking for "damages": Upon returning the car, the employee immediately pointed out three issues. We had a photo of the first "damage" from the start of the rental – only after showing this proof did he withdraw the claim. This clearly proves their bad intentions and dishonesty. Invisible scratches: The second "scratch" turned out to be just dirt. Even after we cleaned and dried the area, the employee insisted he saw something. Even if there were a micro-scratch (invisible to the naked eye), the cost of removing it with a simple "one-step" polish would be symbolic—around 50-100 PLN—not thousands! Stone chip on the windshield (so-called "bullseye"): The company is demanding payment for a full windshield replacement due to a microscopic chip on the passenger side. The damage is smaller than a 2 PLN coin and is located more than 10 cm from the edge. According to industry standards, such damage is repaired with resin in 20 minutes for about 150-250 PLN. Claiming the entire windshield needs replacement is a complete lie. They took 3100 PLN from us, while the actual repair costs (if any were even necessary) would not exceed 500 PLN. This is a blatant scam targeting tourists. I have used Weego in Gdansk before and it was perfectly fine, but this specific branch is a completely different, dishonest story. I warn everyone – read the negative reviews and believe them, because they are 100% true!

Naciagacze, obciążają za wcześniej powstałe szkody, obsługa fatalna, sprawę zgłaszam do UOIKK, nie można tej firmie pozwolić na okradanie ludzi.

What a bad experience we encountered with this company!!!!! Firstly we hired a car from them at birmingham airport online for 3 weeks at the cost of £235: brilliant 👏 we thought. The pick up was planned for 11am. Then unexpectedly we were delayed at an airport and we contacted them at 8am, as soon as they opened, to let them know that we would be late, but in the country later that same afternoon. They informed us that they could only keep the car for 2 hours. We arrived at 5pm and they had told us that our reserved booking had been cancelled and then offered an alternative to the tune of a further £310 extra on top of our original £235 and only SUV available to hire at that time leaving us with no choice but to go ahead there and then, and we were also told we must have the car valetted before returning the vehicle. Never have we had to have a valet upon returning a car from any hire company. We were told that when returning the car, as we had an early flight out of the country, someone would be there to accept the return, when this was discussed with a manager, this was a categorical no as this is something they do not do, thus making us late for check in at the airport, hence we had to return the car a day earlier to avoid delays. Upon returning the vehicle to them, they inspected the vehicle telling us that there was a very minor scuff to the front quarter of the car, which was then made worse but the inspector rubbing against the panel with the sleeve of his coat.. after we stated we had video evidence of all the panels, this was insisted by management to be viewed. As this was not good enough, We were then told to return to the office to pay for the damages, and the car would have to go back to the dealership to be professionally rectified. This would cost us an additional £150 extra, which we outright refused to pay after being completely screwed over when initially hiring the car. Another manager then inspected it and said "its fine, no problem, no charge" Customer service here is non existant and would highly recommend that they undertake a training course on how to properly run and manage a car hire company Avoid at all costs, check other car hire firms before using these con artists