WEX Capital Reviews | Read Customer Reviews of wexcapital.com

WEX CapitalReviews of wexcapital.com

4.587 reviews
Investments & Wealth
4031 Aspen Grove Drive Suite 550, Franklin, Tennessee

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WEX Capital

About WEX Capital

Freight factoring for truckers that simplifies invoicing, improves load management, and streamlines payment so you can get paid quickly.Our approach is simple. Easy invoice factoring that gets you paid today, cash flow for tomorrow, and fuel discounts to keep you saving mile after mile. No hidden fees and no surprises.Trusted partnerFreight factoring advice and resources based on your needsFast fundingWe work hard to get you paid within 24 hoursNo hidden feesNo fuel card funding fees, no invoice-upload feesEasy invoice uploadsMobile app and web tools for uploading invoices, 24/7Fuel card programSave thousands per year with fuel discounts at 4,500+ sitesFree credit checksWith 24-hour access to the largest database of freight broker payment information, you know you're selecting legitimate loads — color-coded for ease of use

WEX Capital (wexcapital.com) has 87 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: wexcapital.com
Website: wexcapital.com
Category: Investments & Wealth
Location: Franklin, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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WEX Capital reviews

87 approved reviews, newest moderated first

Jimmy P.
Oct 5, 2026
I would give them a minus
I would give them a minus if I could, I almost lost every penny I gave them, the story would’ve gotten worse if not for Cele__Stial__Drifts inter—vention. Stay off
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Mihaela G.
Jul 21, 2026
There is absolutely no other account…
There is absolutely no other account executive that we can ever work with Gina Tuhlar is the best in the world and if you have the honors and luck to work with her, your fleet will always be up to date, no money lost or gone. She will fight for you be there for you and answer to you anytime you need.
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Nosir J.
Apr 9, 2026
I don’t usually leave reviews
I don’t usually leave reviews, but this experience has been beyond frustrating. I’ve been trying to resolve a simple issue with customer support for days (now weeks), and the lack of response is honestly unacceptable. Multiple messages, follow-ups, and still nothing—no update, no accountability, no effort to fix the problem.
Response from WEX CapitalApr 9, 2026
We sincerely apologize for the frustration you’ve experienced—this is not the level of service we aim to provide. We understand how important timely communication and resolution are, and it’s clear we fell short here. Your concerns are absolutely valid, and we take this seriously. We would appreciate the opportunity to make this right as quickly as possible. Please reach out to me directly at [email protected] or call 877-275-8801 so we can escalate your case and ensure it receives the attention it deserves. Thank you for bringing this to our attention—we’re committed to improving both our responsiveness and overall experience.
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Angelica H.
Mar 12, 2026
Terrible.
Working with Wex has been a huge nightmare. Not one person can help with any issues or questions. They "Escalate" everything, then proceed to do nothing. If you have a ton of time on your hands and want to waste your time with a company that does not care about its customers, this is the place.
Response from WEX CapitalMar 17, 2026
We’re really sorry to hear about your experience—that’s not the level of service we aim to provide, and we understand how frustrating that must feel. We take feedback like this seriously, especially when it involves communication and resolution timelines. Escalations are meant to bring faster, more effective support—not create more delays—and it’s clear we missed the mark here. We’d appreciate the opportunity to make this right and better understand what happened. Please reach out to us directly at [email protected], or 800-314-1870 to call us with your company name so we can connect you with a senior team member who can take ownership and ensure your concerns are fully addressed. Thank you for bringing this to our attention. —WEX Capital Team
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carlos R.
Feb 4, 2026
I'm working with wex capital since it…
I'm working with Wex Capital since it was Fleet One factoring they are great. In the past I had many account managers.Now I have a new one, She is fantastic. Always answering my emails. stays on top of my account like she was my partner in the business Her name is Gina truhlar.!! Thanks Gina!!
Response from WEX CapitalFeb 5, 2026
Thank you for being with us since the Fleet One days — we truly value your long-standing partnership! We’re glad to hear Gina has been providing the attentive support you deserve. She takes great pride in staying on top of her clients’ needs and being a true partner in their business. We’ll be sure to share your kind words with her. Thanks again for your trust in WEX Capital!
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Eric V.
Jan 27, 2026
Cash Flow game changer...
We’re extremely grateful for WEX FleetOne and the way their team supported our growth. As a factoring partner, they helped stabilize and improve our cash flow with clear communication, reliable funding, and a process that actually works in the real world. What stood out most was that they took a chance on us early, recognized our multi-certified diverse status, and treated us with respect and professionalism throughout. We’re proud to work with them and I'm lucky to have Ryan Knowles and Sarah Scotto as my reps! Reach out to me if you want me to answer specific questions!
Response from WEX CapitalFeb 5, 2026
Thank you for the thoughtful review — it truly means a lot to our team. We’re honored to be part of your journey and grateful you trusted WEX Capital early on. Supporting growing carriers with dependable funding, clear communication, and real-world solutions is exactly what we strive for every day. We appreciate the opportunity to work alongside you and look forward to continuing to support your success on the road.
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Gavy S.
Jan 21, 2026
I gets a lot help from Sheila ousley
I gets a lot help from Sheila ousley. She always resolves my issues within minutes. Her service is great.
Response from WEX CapitalFeb 5, 2026
Thank you so much for the kind words! We’re proud to hear Sheila continues to deliver quick and reliable support — she truly cares about making things easy for our customers. I’ll be sure to share your feedback with her. We appreciate your business!
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Ariunaa C.
Nov 21, 2025
They are so helpful and patient
I had a wonderful conversation with Shena Walker. She was very patient, understanding and helpful with me. She explained everything I needed to know and plus she gave me more advice how to manage my account. Thank you so much.
Response from WEX CapitalJan 8, 2026
Thank you so much for your kind words! We’re thrilled to hear that Shena provided such patient, helpful support and made sure you had everything you needed to feel confident managing your account. We appreciate you taking the time to share your experience and we’re always here if you need anything.
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