Wetkiss BootsReviews of wetkiss.com

I can’t speak for the quality of their boots as I haven’t received them yet, but I can speak for their customer service - it sucks. Despite stating they have “live chat every day of the week 9am-5pm PST” it took 1-2 days for them to even respond to my first message and I’m still waiting on a response to my second & third messages. And emails are responded to with generic responses that have absolutely nothing to do with the question asked. I accidentally placed order #17307 as I was unaware it was a pre-order and the boots were in a size too big. Still waiting to see if it can be cancelled since the order hasn’t been fulfilled yet. I then placed order #17487 with boots in the correct size that were in stock, but wanted to see if I could upgrade to priority shipping since it also had not been fulfilled despite the site stating that it should ship within 24 hours. All I honestly want is an update given I was planning on wearing the boots for an event on July 2nd. Not impressed so far and likely won’t give them my business again.

These boots are awful! I ordered the Christmas boots and the “tree” is set with blue stones and not green? They also smell like gasoline and I left them outside because they smell so bad. Highly disappointed but in this case you get what you pay for. I will stick with paying for high quality boots. The only positive thing about this experience is that they arrived before Christmas.