Michael C.
Still haven't received my watch
Still haven't received my watch. It's been like 4 weeks.
Westonmilan is listed under Malls & Marketplaces.
Westonmilan (westonmilan.com) has 138 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Michael C.
Still haven't received my watch. It's been like 4 weeks.
Francis
Erreur dans la commande, commande de deux pantalons.1 noir et kaki. Je reçois 2 pantalons kaki de la même taille ? Chercher l’erreur
Tom
Wrong watch delivered twice. Customer service seemed very responsive. But unable to ship me what I ordered will stop me from ordering other items
Response from WestonmilanJun 7, 2026
Thank you for your feedback. We're very sorry that you received the wrong watch not once, but twice. While we're glad our customer service team was responsive, we understand how frustrating it is when the correct item isn't delivered. We appreciate you bringing this to our attention and regret that this experience has affected your confidence in ordering from us. Your comments will be shared with the relevant team as we work to improve our order fulfillment process.
Joseph S.
items are either not delivered or delivered with significant and unjustified delays
Response from WestonmilanMay 25, 2026
We sincerely and deeply apologize for the inconvenience, frustration, and disruption this situation has caused, especially regarding items that have not been delivered or have arrived with significant and unjustified delays. Please send an email to [email protected] so this can be addressed and resolved as quickly as possible.
ronnie D.
The quality of the pants I ordered was very disappointing. I was expecting nice soft material. The main material was hard and stiff cotton (or a mix). The inner lining was super uncomfortable polyester like material. I sized up one size, but it was still too tight and the length was too short. As the shipment came from China I did not return but directly discarded it.
Response from WestonmilanFeb 11, 2026
We’re sorry to hear about your experience and appreciate you reaching out. Please email us directly at [email protected] with your order number so we can review your request and assist you with the return authorization.
Michelle S.
Need to sell better merchandise as advertised, otherwise you will lose customers.