WestonmilanReviews of westonmilan.com

I ordered a jumper from this US shop whilst in Europe. I knew it would take longer to arrive than usual for orders placed within Europe itself. The order was placed on 30 September, and the jumper only arrived on 20 October. The fact that it took nearly a month to arrive was bad enough, but the wait is bearable. To my astonishment, when I opened the parcel, I found a jumper that I HAD NOT ordered, and in completely the wrong size at that (I ordered an M and received an XL). Given this situation, it goes without saying that I won’t be making any further purchases from this shop, and I honestly advise against anyone else doing so either. Mistakes like this are unacceptable, especially when we’re talking about orders being sent from one continent to another. It’s also worth highlighting the appalling customer service this brand provides. There’s no information whatsoever on the website about how to proceed with a return. I sent an email enquiring about the status of the order and received no reply. I also sent another email asking for instructions on how to request a refund and have still not received a reply. I have bought items from various online shops before and have never needed to write a review, but this case has gone beyond anything that is acceptable.

Une honte. La qualité est médiocre et le retour très compliqué. On nous dit qu il y aura des frais de douanes, que les frais sont à notre charge et qu il est possible que l achat revienne sachez nous!!! Ils m ont proposé 20% de remboursement pour un chiffon car c est un chiffon!!! Les photos ne reflètent PAS DU TOUT LA RÉALITÉ. Fuyez n achetez pas chez eux.. je suis écœurée de mettre faite avoir!!! C est une HONTE!!!

The delivery was very slow and you asked for this review long in advance of receipt which finally occurred yesterday. That’s not unusual, but is noteworthy. I deliberately ordered above my actual size because I’m aware that Asian sizing can be tight for European frames. I’m a 36” waist and ordered a 40”. There shouldn’t really be an issue if you give an actual size, unlike definitions of Small, Medium, Large etc, there’s no room for confusion. What’s arrived isn’t close to a 40” waist, it’s not even close to a 36” waist, it’s around 30” and doesn’t allow even the fly to be zipped, let alone the waist fastened. I love the product in other regards but the sizing is off to the point of being fraudulent , why do you do this? Do you think people won’t realise their trousers won’t do up? I was considering purchasing a further pair or two, I’ve been looking everywhere for a wool blend plain black trouser, but you can forget that, you’re off the list.

Two months later still nothing I ordered ever showed up. FB ads are rip offs.

I have not received my order. I have asked my bank to reverse the charges, as I have been unable to get a status update on the order. Obviously, my experience has not been good.

Case is a centimeter thick. Watch interior plate is yellow plastic, not gold colored metal. Low quality. I want a refund.

The order took weeks to arrive. I had ordered the green glasses but they sent blue. Very disappointed.

I still haven't received it. And I ordered two products, was charged for both and according to what I should be getting only one. Ive reached out and still havent had a return call or email.