Westlake Financial ServicesReviews of westlakefinancial.com

Impossible to reach as all phone numbers lead to a poorly designed automated system. Evidently no humans work at Westlake! Totally out of touch with their customers as it appears intended!

If I could give this company NEGATIVE ZERO stars I would. 1st of all, they send you to a computer to talk. Its ridiculous, when you do reach someone, they keep transferring you. How in the world are they in business 🤔. I had a 5 year term with them, they charge you daily. I worked Overtime to pay it off in 1 year because they will rob you blind. Stay far far far away from them. I would rather mop the ocean or cook rice one by one than mess with them.

Estafa, robo y desonestodad. Devolvi un carro financiado hace 6 meses despues de tenerlo por 8 mil millas, en 4 meses me reflejaron un saldo fantasma. A la fecha no lo han subastado y hicieron el reporte a colessiones del total del vehiculo como si me ubiese robado. Me habia comprometido a pagar algun saldo negativo de la subasta. Pero les valio madre.

Tried to reach someone about my car being paid off,and why after Id paid it off is it still on my record and it doesnt show any updated payments even after 90 days. 1st I got the run around and I got transferred and transferred around and around. This was supposed to be the right department then this one!!! This company is a joke. I`m glad I paid these fools off so they cannot rob me of anymore funds. If you personally run into this situation. Do as I did and contact all the credit agencies yourself because Westlake will never do anything except hound you for money and be at your door waiting to impound your car if you miss one payment. Straight trash!!!

No person to talk to... just a computer Don't take the GAP Insurance.

Better trained staff is a must do. They tried to get a pay off amount on a vehicle lian that was paid in full over a year ago. I have my title along with invoice that shows $0.00 balance, yet they still tried. Very poor communication is an understatement. I would not advise anyone, no matter what the circumstances, not to EVER use this spam like company. Beware!!!

Total Scam, They Pre-Qualify you, Then when you apply for financing on a $7000 vehicle, they reject you. But they'll qualify for a $12000 vehicle with an exorbitant down Payment of $1700 or more.

Westlake financial is a peace of shittttt they ready to brake your gate tow your car as fast as possible, so they can have the money FROM government AS face AS theY RE expecting DO NOT DEAL WITH WESTLAKE FINANCIAL PLEASE ASK YOUR DEZALER TO FIND YOU ANOTHER BANK