skyler P.
Was I completely ripped off?
Never received any confirmation or tracking number. Just a bill for shipping when I never received anything that I paid for. I wish I had read the reviews before trying to buy from west coast vape supply.
West Coast Vape Supply is a vape wholesale and retail vape supplier of vape juice, ejuice, eliquid, nicotine salt, vape mods, vape coils, box mods, jam monster, loaded ejuice, juice roll upz, naked 100, ruthless vapor, JUUL, SMOK and more.
westcoast vapesupply (westcoastvapesupply.com) has 154 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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skyler P.
Never received any confirmation or tracking number. Just a bill for shipping when I never received anything that I paid for. I wish I had read the reviews before trying to buy from west coast vape supply.
STEVE
Unfortunately you have to leave at least 1 star, they do not deserve it. Ordered over 2 weeks ago, I was assured it will be shipped in 2 days through USPS. THEY DOT ANSWER CALLS OR EMAILS. I AM DONE TRYING, I'LL LET CHASE DEAL WITH THEM. BUYER BEWARE!!!!!
cancerboarder
AVOID THIS BUSINESS! I have ordered from them 3 times. Every time the order takes several weeks to ship. They do not have an actual customer service dept at all. They lgnore all emails and voicemails ( yes voicemail) they do not have a phone number that is ever answered. This time I forgot that I had terrible experiences with them in the past and accidently ordered again from them. When I complained in email form to their customer service email they once again never emailed back. Furthermore after complaining that they hadn't even shipped the order after taking the money, weeks later they created a shipping label to appear as if they were shipping it but never did. I firmly believe they are purposefully not shipping it now because I complained. I have filled a complaint with the better business bureau and found out they have over 90 registered complaints relating to shipping, filling orders, and refunds.
Mitchell
Ordered Custard Monster Blueberry, received Jam Monster Blueberry. Contacted customer service, received a gift card for the amount of the mistake. Had to pay for shipping of the correct item, no big deal right? They sent the same wrong item, again. No answer from customer service/support this time. Its been three days. Shop elsewhere, this place sucks.
ECBIII
If I could give it a ZERO I had a simple order. I placed the order March 13, 2021 with the understanding it would ship within (as noted when order was placed) 5-7 business days. I have sent several emails. I did get a reply after noting the information given advised the order had been shipped. Tried calling and sending more emails (negative results). I WILL NOT PURCHASE ANYTHING ELSE FROM Westcost vapesupply.
Deb
Made large personal vape order. Ad said shipped in 24-72 hrs. 12 days later, I received usps tracking info that my order was on the way to the post office in California. Horrible service. Only ordered there because a specific flavor wanted was available. Never again!
Sammie C.
Never received my package and no communication from this company. Disappointed as they used to be good. Terrible how they will take your money and run.
Catherine M.
Unfortunately I’m in the same boat .😡the money was deducted from my account and then I was told they cannot ship to New York. I’ve tried to text and email them since they do not give a number to call .I’ve had no responses and it’s three weeks now. I paid $75 for nothing. I will call my bank and have them credit me back as it was not an authorized payment