Wesley Chapel HondaReviews of wesleychapelhonda.com

We got a great deal on the truck. Our sales person seemed a little out of touch and overwhelmed. He made me feel a bit uncomfortable. Once the truck was sold to us, it seemed like Wesley Chapel Honda wiped their hands of us and didn't seem eager to answer any further questions or concerns about the vehicle.

"Our Technicians are factory trained so you can feel confident in the service you will receive" <<< That is wrong. For the third time going there to get my car serviced, they tell me something wrong with my car other than the actual issue with my car and I end up spending more. I noticed they also miss a lot of things during their point inspection. The issue they should have detected long ago was just brought up on my recent visit.

I called to get the price of having a electronic key made and was given a price. When I got the bill they added another $13.25 for an environmental fee. To my knowledge there is no environmental impact on having keys made. They said they charge everybody that fee. I should have been told up front the fee was to be added.

They offer different service levels and with the service level i was quoted for my vehicle, it included a car wash. However when i picked up my car, it wasn't washed. Not that its a big deal, but if a package includes certain services, I expect those services.

Came in (with an appointment) for a basic oil change. The staff was very helpful and courteous but it took an hour and twenty minutes to do the oil change. The only good surprise was that they washed the truck at the end. The facilities are very nice and they even had a children's area. One bad thing though was that the children's area was very filthy. It looked like they used mats from the service area for the flooring.