For over 25 years, WeSalute has proudly served as the nation’s most trusted member community for 3 million+ U.S. active duty members, military veterans, and their families—delivering A Real Thank You® in recognition of service to our country. We are honored to now extend this appreciation to first responders, nurses, medical professionals, public servants, and teachers. Protect your privacy with the secure WeSalute+ ID Card, enjoy exclusive lifestyle-enhancing benefits, plus unlock wholesale rates and earn loyalty rewards with WeSalute Travel.
WeSalute (wesalute.com) has 15 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
wesalute.com
Website
wesalute.com
Category
Malls & Marketplaces
Location
Cheyenne, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 40% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I had some difficulties at first with connecting with customer support by phone and with online purchasing, but everything was resolved after I emailed and THEY CALLED ME. I was even extended extra months to make up for the inconvenience.
CS
Charles S.
Why would I pay a membership to get…
Why would I pay a membership to get discounts that companies offer veterans for free. I swear people try to get money for everything these days. I think it’s pretty sad to say oh here is a company that was to give you a discount for your service to your country so just pay us, we salute and we will get your fee discount. Just sad.
CC
Cheri C.
Can’t use the $3000 we were given
We tried booking our rental car while we were home in the states and we salute wouldn’t let us use the $3000 that was offered to us for signing up. We were told we couldn’t use it, no reason given. Mind you, we paid for the yearly membership to get this $3000 bonus. We called and were told they would look into it and would get back to us. Still haven’t heard from anyone 2 months later. Just went on now to try to book flights back home, still can’t use the bonus. So what exactly can we use the bonus on is the question.
AV
Aladino V.
Thanks for letting me continue enjoying…
Thanks for letting me continue enjoying all the We salute benefits, I added another family member to be part of all discounts available. Just keep it up
BE
Bernadette
Veteran's Advantage was WAY BETTER
WOW. I did not know they dropped United Airlines. That was the only reason I purchased Veteran's Advantage. You didn't just change your name, you dropped United Airlines without informing anyone. Welllllll.... lets see how my membership goes when it expires. WeSalute, Veteran's Advantage was sooo much better. I was with Veteran's Advantage for YEARS. WeSalute, when my mbrship expires... don't bother.
Response from WeSaluteSep 30, 2026
Dear Bernadette,
Thank you for your review and, most importantly, thank you for your many years of loyalty as a member, from our early days as Veterans Advantage to our brand today as WeSalute. We're truly sorry to hear about your disappointment and completely understand your frustration regarding the United Airlines discount.
We want to be transparent about what happened. For over two decades, we were proud to partner with United to offer an exclusive ticket discount to our premium members. Unfortunately, United's leadership made the unilateral decision to discontinue that partnership—a choice that was entirely theirs and one that deeply disappointed us as well.
Since our rebranding to WeSalute over two years ago, we have worked to share updates about our evolution and benefits across all our channels, but we sincerely apologize if our communications about this specific change did not reach you.
Despite the loss of United’s discount, we can assure you that WeSalute is better than ever. We are deeply committed to delivering exceptional travel value for our members, so we have launched the new WeSalute Travel.
Our WeSalute Travel offerings include a $3,000 Travel Cash gift each year of your premium WeSalute+ membership that provides you much more than travel discounts, giving you access to wholesale rates on hotels, cruises, car rentals and more. It also allows you to earn WeSalute loyalty points on travel, including flights, that can be combined with earning credit card and airline travel rewards, including those for United and 700 other airlines. Your travel savings can now be a large multiple of what you formerly received with the United 5% discount.
We deeply value your long-term membership and would be grateful for the chance to personally walk you through the new WeSalute Travel savings now available to you. If you could kindly reach out to our member support team at 1-866-838-2774, we would be delighted to help you realize the invaluable savings provided through your WeSalute+ membership.
With warmest regards,
The WeSalute Team
NA
Not a Happy C.
It's great until they change the…
It's great until they change the program without informing you. They dropped United which is only discount we wanted. But they don't do things like tell you. Our membership card still shows United (generated AFTER our renewal and AFTER they dropped United.) This falls under bait and switch. The only communication they send is constant requests for a three-year commitment. They didn't commit anything to me. So I'm not committing to them.
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(edit) In response: 1) We received no notice about them dropping United. I keep emails and there's nothing there. 2) Our membership card (online after the renewal and current as of today) still includes the United offer with no cut off date and NO link to United's "military page." It has the URL wesalute.com / united which redirects to their $3k rewards page with NO MENTION OF UNITED. 3) We did speak at length in chat and finally got a refund of $29.99 but that means we still wasted $70 on a membership that offers us nothing we want. 4) Your travel page would have charged us $250 more per person for the same day/carrier/flight comparison than with United themselves. (Not logged into our United account for a clean comparison) I'm still not a happy camper.
Response from WeSaluteSep 30, 2026
Dear WeSalute Member,
Thank you for reaching out and sharing your feedback. We completely understand your frustration regarding the removal of the United Airlines discount, especially since it was the primary member benefit you have come to rely on. We would like to clarify how this situation unfolded and address your concerns regarding communication and our membership commitments.
• The Partnership History: For over 20 years—dating back to our partnership with Continental Airlines under CEO Gordon Bethune and continuing through the merger with United Airlines in 2012—we proudly offered a 5% United discount across all classes of service without any blackouts. Since our 2004 partnership launch, we never received any commissions, ad payments, or financial compensation from United for promoting their discount to our members; we asked United to forgo these payments and give them to you instead with a 5% ticket discount in a member program built purely based on our commitment to deliver you meaningful value.
• Why the Change Occurred: Without prior warning, cause, or explanation from their current leadership—and despite the consistently strong offer performance that drove tens of millions in annual United revenue over the years—United abruptly decided to discontinue their WeSalute discount. While we were deeply disappointed by this decision, it was made entirely by United Airlines, not WeSalute.
• Communication and Membership Cards: We announced and publicly advertised this discontinuation across member channels, and stopped offering the United discount to new members six months prior to the final effective date. We sincerely apologize if this update did not reach you directly. Your renewed secure WeSalute+ ID Card published the link to United’s military discounts page, which included the termination date of the WeSalute offer.
• Our Ongoing Commitment: While we no longer partner with United, our commitment to delivering "A Real Thank You" remains stronger than ever. We have launched a brand-new travel platform— WeSalute Travel—exclusively for our over 3 million+ members, offering wholesale rates and new WeSalute loyalty points that can be combined with credit card and airline rewards, including United and 700 other airlines, to help you continue saving on your travel needs.
We value your membership and would appreciate the opportunity to speak with you directly to help you discover the new travel savings and benefits now available. Please reach out to our member support team at 1-866-838-2774 so we can assist you personally.
Warm regards,
The WeSalute Team
EA
Eladio A.
Great customer service
Great customer service, alot of respect for the veterans
Response from WeSaluteSep 30, 2026
Dear Eladio,
Thank you so much for taking the time to leave us a 5-star review on Trustpilot. Hearing that you experienced great customer service and felt respected means the world to our entire team.
We invest heavily in delivering the best possible experience for our members, and feedback like yours lets us know we are hitting the mark. Delivering exceptional support is a core part of our mission to deliver A Real Thank You—providing meaningful benefits that genuinely enhance your lifestyle.
Many members of our live support team are veterans or military family members themselves, so showing deep appreciation for the service of our military and veterans as well as first responders, nurses, and medical professionals is deeply personal to us.
If you are a premium WeSalute+ member, please remember that your Personal Benefits Specialists are always standing by to deliver the highest level of care with unlimited live benefit consultations, helping you discover the most valuable savings tailored specifically to you.
Thank you again for your support and for being a valued part of our community.
Warm regards,
The WeSalute Team
JH
John H.
The agent that I dealt with was very…
The agent that I dealt with was very receptive to my request for a flight using my WeSalute status. He was familiar with the benefits and applied them post haste.