WeratedogsReviews of weratedogs.com

Extremely poor customer service. Incomplete order shipping due to poor inventory control. Asked for cancelation and full refund, but they do not respond to any emails.

The size chart provided on the website is inaccurate. Trying to make a return requires the buyer to pay return shipping and a ridiculous restocking fee. It ends up eating almost the entire cost of the original expenditure. The quality of the crewneck was poor - made in China- and had a weird feel and smell. An expensive lesson for me, which is sad because I love the idea of helping dogs, but this company is not the way to do it. If you want to support and save animals, donate to your local no kill shelter instead.

Trying to contact WeRateDogs via their email system was an experience of total frustration. The email responses did not address the issue that I was trying to get across. Of the problem that I was asking about, the email response directed me to click on a box that did not exist on my (attempted) order. I was then asked to send pictures of my order, which I did, but then I was emailed a response that what I sent wasn’t what they wanted. I have never known of a. company that did not have a phone number for customer service. This email customer service is a total waste of time.

My second order was placed on June 13. It is June 23. Tracking shows it has not even shipped. Wrote to them on June 20 to see if they could tell me if my order would get here by June 23 b/c I need one item for a gift. Ghosted.

This company is a bad business. They are trying to shutdown our etsy shop for using some of their words on a product even though it's our own font, image, etc that I made.

Hopefully you get what you pay for, because if you don't there's no support at all. 3 mails and 4 month, and still not a single message back.