WePayReviews of wepay.com

I can't understand how this company is allowed to do business. They've now held an over $10,500 payment for 12 days without any communication in regards to why. My customer states it processed from their credit card within 2 days. Terms star review can take 1 to 2 business days and then 1 to 3 business days to be deposited in account. Chase is just as much at fault, as this is their company but their customer service days they can't do anything and to contact wepay. Wepay has no contact number and won't reply to emails.

WePay is a terrible company and I do not recommend it. I tried to disregard all the negative reviews and continued with joining them through Keap (formerly infusionsoft) and accepted two payments and immediately got my account revoked by them. Do not use them - they do not even have a phone number to contact and you’ll go back and forth via email a billion times before they find a resolution. I am not in a high risk business nor did I commit any fraud.

Do not use Wepay. I got an email at 2 am saying they froze 2 weeks of income. When I called to find out why I got thrown around between 5 different departments every employee passing me off. 2 weeks later the most I could get out of them was for PROPRIETARY reasons we will be shutting your account down. I have had zero disputes and run a legitimate small business. Absolutely unacceptable. They are also holding the income for 120 days and sending it back to the customers. What a mess.

Awful! They are holding our money for 30 days for suspicious activity, we have had no charge backs and now we have run credit cards in the thousands that they will not release to us. Total BS! Making all my cash flow go negative! This is just not right and they should be stopped... first they told us a 3 day hold then today oh we have to close your account AND your not getting your money for 30 days! Now left with no processor!! WTH !!

As a former employee they use social media, customer reviews to decide if you will have a account or if you get your money 💰 we will place your fund under review just because we can and don't care about your business needs you are better off with square at least they actually care about your business

DO NOT USE THIS SERVICE!!!! Warning!!! They are crooked and move very slow to push transactions through. I called about 8 times over the past week and was lied to many times, and the last call i got angry and they ended up closing my account because i threatened them if they didn't push the transaction through that they were dragging their feet on. DO NOT use this service! There are many other payment processing companies that have their stuff together, unlike this company and their operation.

We changed our depositing bank account (still registered to our business) WePay flagged it and refused to deposit thousands of $ worth of customer payments they had collected. Held our funds ransom requiring all newly updated documentation even though nothing changed except that we moved banks. It has been weeks where they do not provide any way to communicate other than through an email thread where a different rep provides vague requests for new documentation after meeting each prior demand with little clarity as to why they are requesting it... We still have not received our funds which are now nearing 10s of thousands. Do not use this company, their customer support is poor, they charge far too much to process payments compared to competitors, and you run the risk of getting your funds hijacked with little information as to why. Buyer beware

WePay is not a reputable processor. They have held our money for over a month and have not returned any communications as to why they stopped processing our transactions. Support is dismal to say the least.