leah P.
Refunding canceled event
Mira was very helpful with refunding the attendees from an event we had to cancel. She was very kind and thoughtful.

WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
WePay (wepay.com) has 787 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
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Administration & Services · Malibu, California
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Administration & Services · San Jose, California
Excellent
Showing 462 reviews with 5 stars · Clear filters
leah P.
Mira was very helpful with refunding the attendees from an event we had to cancel. She was very kind and thoughtful.
Mona G.
Our church had to cancel an upcoming event which some people paid for with WePay.... it was easy to issue one of the first refunds ....the second one involved a bit more since the payment had been made more than 60 days ago... I wrote to the support team and Mira told me what information she would need to complete the refund....voila! Done with help from Mira! Many thanks and our church is very happy with our WePay relationship! Thank you!
Kerstin B M.
Thank you for your great customer service. In the last few days Mira has provided invaluable support to me by helping me issue refunds in this time of the coronavirus. On behalf of all my event participants thanks very much for the prompt, efficient, and professional service, Mira!
Jennifer Swift B.
Thank you so much WePay!! What you provided was wonderful customer support. You communicated clearly and quickly. You kept me updated. I thought the missing check was going to be a pain to resolve, but you made it a most pleasant experience. I appreciate Seàn’s help and professionalism. I will recommend you to anyone who asks!
Ann H.
I had a charge from WePay on my credit card that I didn't initiate. I sent an email asking what the charge was for. Mira responded and needed more information from me. I supplied it to her and she got me the information I needed right away. Thank you Mira!
AEM
Had a concern regarding a CC charge. I contacted WePay and very quickly Mira from customer service responded with answers to direct me to the CC charge which was valid, verified, and confirmed. Great customer service & a positive experience.
Pat D.
Every experience I have had with WePay has been wonderful. Your response time is great and you always fully address and answer whatever issues I have. My last customer service experience was with Sean and he was fabulous and understanding.
Evelina O.
So easy to deal with! So quick to respond and resolve any issues!! And super nice! Xo