WePayReviews of wepay.com

This is a really terrible shady company. They are currently holding over $2000 for no reason at all. The client that was charged has used the same credit card for the same amount previously with no issue. It is my believe they hold the funds of many clients with the intent of collecting interest. Whatever the reason, they will not call you and refuse to answer emails and a timeframe less than 48 hours. This is a really shady Credi way to run a business. Hopefully they won’t be around for very long.

Never trust a company that will not provide a phone number for support. In their portal all transactions are marked as complete and paid into my back. While auditing my bank account I noticed that some (not all, they have made some payments) payments didn't post to my bank account. When I questioned them in Zendesk online support, they're now telling me I need to provide additional documentation. Unless I questioned them they would have kept my money, in the $1000's. Well at this point they still have not made payment. I'm turning their service off - terrible company and support.

Starting using WePay with Touch Bistro at then end of April. They have held up to 30k twice without explanation or contact. Touch Bistro says there is nothing they can do, that WePay can "audit" payments for any reason. I have used World Pay, Heartland, etc for over 20 years and have never, ever had payments withheld. Then WePay will suddenly release the payment and will give no explanation on the audit process, audit findings, etc. STAY AWAY FROM WEPAY UNLESS YOU ARE OK GOING WEEKS AT TIME WITHOUT MONEY THAT BELONGS TO YOU!!

Horrible experience, processed a single payment through them and was flagged immediately. They said they would hold my funds for 120 days and be closing my account. Was told that they wouldn't tell me why. Absolute garbage of a service and it has me looking a other banking options than chase for my business account. Glad I found out early before I actually used them more.

WePay's Customer Service is lacking. Over 48 hours and still no response from their team on an issue with taking payments. My account is verified with no issues, yet I cannot get payments to go through. Submitted a ticket on Wed morning and Friday at 5pm still no response to the issue. There is no phone number to call for support. Their Customer Support is horrible.

I use WePay with Freshbooks. They process payments for me through Freshbook for a business I work for. This has been working fine for over 7 years, but suddenly, they sent an email saying they were holding on to my payment. They are asking questions and requiring I send them detailed invoices. This is my only source of income. I have already been waiting 3 days since the company sent the payment. I gave them the information they asked for this morning, but have not heard back. What right do they have to keep my paycheck?? This is very upsetting.

WE PAY. There is a pattern here happening to us Small Businesses and we can not continue to operate this way. I have been all the way up to the executive office looking into this and every situation that you all are speaking of is happening now to me. We need to take action ASAP to stop this. I am in contact with help now .Reach out to me ASAP and lets help all the small businesses out there.

They are scammers,100% FRAUD. Its been one week only, I started using their service, I sent invoices to our customers for around $2k, They closed my account without giving any reason, Then I applied for merchant appeal, Still no response at all. Now they hold my money for 120 days, After that they will release to my bank account. They are really doing scam in USA Market.