WePayReviews of wepay.com

3.6787 reviews
Administration & Services
350 Convention Way, Suite 200, Redwood City, California

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WePay

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About WePay

WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.

WePay (wepay.com) has 787 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: wepay.com
Website: wepay.com
Category: Administration & Services
Location: Redwood City, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 22% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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WePay reviews

Showing 462 reviews with 5 stars · Clear filters

Ali J.
May 1, 2015
go fund support with rachael?
Very patient, and gave concise information.
Tiffany B.
May 1, 2015
very nice
I needed some help getting into my account, and having someone by my side in the chat really helped me with all the questions I had, thanks so much!!
Crystal
May 1, 2015
Loved wepay!
I honestly am so glad that I made a wepay account. The workers are so caring and helped me tremendously when I was going through a difficult time and didn't know how to work the website. Thank you again. I really appreciate everything.
Response from WePayMay 1, 2015
Hi Crystal, thanks so much for the kind words! We always love hearing about the great experiences that our customers have when using WePay. If anything else comes up in the future, just know that we'll be here to help out! -The WePay Customer Delight Team
Pam Smitherman H.
Apr 28, 2015
PERFECT
Eldridge was suburb! He was quick, very responsive, very knowledgeable, extremely helpful and patient with all my questions. He is an EXCELLENT EMPLOYEE that you do not want to lose. Again, I can't thank Eldridge enough for being just PERFECT today helping me. Thanks, Pam Hallford
Response from WePayMay 1, 2015
Hi Pam, your feedback is greatly appreciated and the accolades brought a big smile to Eldridge's face when he saw this today! We're always happy to hear that a customer of ours was served well and had a great experience working with our staff. If we can help out with anything else in the future, just shoot us an email at [email protected] and we'll be here to help! -The WePay Customer Delight Team
elizabeth
Apr 27, 2015
conforming bank
Jake was super helpful
Response from WePayApr 27, 2015
Thanks so much for the great feedback Elizabeth! We'll make sure to let Jake know that he was very helpful. If anything else comes up in the future, please don't hesitate to reach out to us at [email protected]. -The WePay Customer Delight Team
Dominika K B.
Apr 23, 2015
Great Service
did ver ywell helping me with my request.
Response from WePayApr 24, 2015
Thank you for the nice feedback Dominika! If there is anything else we can help out with in the future, please do not hesitate to let us know! -The WePay Customer Delight Team
TJ H.
Apr 23, 2015
Incredible Service
I had a small problem with WePay, and not only did I receive a personal message from an executive but they even sent me a gift via 2-day shipment. All for what was really a small issue. This is going above and beyond and its finest.
Response from WePayApr 24, 2015
Hi TJ, Even small issues mean a lot to us, and we don't want anything to prevent you from getting the funds you have collected through our website. We will continue to work on these issues so we can ensure the best experience possible for customers like you. We hope you enjoy the gift and wish you all the best! -The WePay Customer Delight Team
Kenneth B.
Apr 16, 2015
Satisfied Customer
I attempted to donate funds to a worthy campaign, however, the transaction would not process. I notified WePay support staff of the problem and it was immediately resolved. I felt my issue was given individualized attention. I was notified that my issue had been resolved, the cause of the problem and an apology for any inconvenience. I'm completely satisfied with the support I received. The WePay Customer Support Staff addressing and resolving my issue was even faster and more personalized than that of PayPal.
Response from WePayApr 24, 2015
Hey Kenneth, Thanks so much for taking the time to leave your feedback and share your experience working with our team. We strive to make every experience prompt and personable, so hearing that we achieved this is always great to hear! If anything else does come up in the future, please let us know and we'll be there to help! -The WePay Customer Delight Team

WePayReviews of wepay.com

About WePay

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