WePayWePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
WePay (wepay.com) has 787 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Administration & Services · Santa Barbara, California
Excellent
Administration & Services · San Diego, California
Excellent
Administration & Services · Malibu, California
Excellent
Administration & Services · San Jose, California
Excellent
Showing 462 reviews with 5 stars · Clear filters
Kim B.
I'm old school I like talking to a live person but the support that I have received has been just as helpful.
Response from WePayJul 3, 2015
Hi Kim, We totally understand being old school, so we're happy one of our agents was able to help you out and show just as great of an experience as speaking in person. If you need help with anything else, please do not hesitate to email us at [email protected]. Thank you, The WePay Customer Delight Team
Joseph M. S.
I have no more issues I was able to get my questions answered
Response from WePayJul 3, 2015
We're happy to hear that! If you do need help in the future with anything, please let us know Joseph! -The WePay Customer Delight Team
David M.
Rachel was such a great help. I am raising money to pay for a missions trip to Haiti in GoFundMe. I needed to withdraw the money to pay for it. I forgot I didn't link my bank and Rachel was very helpful in doing that.
Response from WePayJul 3, 2015
Well we are so glad that we could help you do so David. We wish you all the best on your mission trip to Haiti! Thanks, The WePay Customer Delight Team
Cheryl
Eldrige was outstanding. This was our first time using WePay to transfer funds from GoFundMe. I just wanted to make sure the bank account was ready to process the pending transfer and was responding to the message to confirm the microdeposits. I wasn't sure once I signed in if there was anything further I needed to do. Eldridge checked the account, confirmed the amounts, and assured me everything was ready to go. I appreciate his taking the time with me and for his courteous, prompt service.
Response from WePayJun 25, 2015
A big thank you! Eldridge is one of our best and we're happy that he was able to help out so quickly! We hope you have a great rest of your week! -The WePay Customer Delight Team
Douglas N.
Rachel was by far the most understanding and helpful Customer Service Agent I had the pleasure of chatting with today when I contacted WePay.com about my rejected deposit. She was quick, empathetic and very informative about the entire process. Couldn't be more satisfied! Thanks again!
Response from WePayJun 16, 2015
Hey Douglas, we're so happy to hear that you had a positive experience with Rachel! She said it was great chatting with you and that it was a pleasure to work with you. We're sorry to hear about the rejected deposit, but hopefully Rachel gave you everything you needed to fix things up! Thanks again! -The WePay Customer Delight Team
Nikki C.
I really appreciate the customer service that I received this evening!! All my questions were answered and I understand how to get my account in working order!!
Response from WePayJun 15, 2015
We're happy to hear everything got figured out so quickly Nikki! Please let us know if there is anything else we can help with! -The WePay Customer Delight Team
Debi
Finally got to the bottom of why my deposits were being rejected. I thank Eldridge for helping me out. FIVE STARS!!!! :)
Response from WePayJun 15, 2015
Great to hear we were able to assist you in tracking down the reason why your deposits were being rejected. Please let us know if we can be of assistance in the future. -The WePay Customer Delight Team
charlotte R.
the customer support agent was very helpful and respectful. He answered my questions with clear answers that were not confusing.
Response from WePayJun 15, 2015
We're so happy that you had a great experience with our chat rep Eldridge! He wanted to say thank you for being a great customer also and he's happy to help anytime you need assistance in the future. Thanks for being a valued customer! -The WePay Customer Delight Team