WePayWePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
WePay (wepay.com) has 787 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Administration & Services · Santa Barbara, California
Excellent
Administration & Services · San Diego, California
Excellent
Administration & Services · Malibu, California
Excellent
Administration & Services · San Jose, California
Excellent
Showing 462 reviews with 5 stars · Clear filters
Tsion S.
I am not a computer guru. I had issues that I could not figure out and or etc. , so whenever I have those issues, I just ask them and whoever gets the question always responds and go from there if I have other issues. I will always say they are all Helpful. And I Thank All WePay - and the support at WePay too. Thank you all again
Michael K.
My customer made an error on my account with the intention of helping a family member. We Pay could have made this a very loathsome issue for both of us. They did not. They listened, assessed intelligently and resolved the issue quickly and to everyone's satisfaction. My respect could not be higher for the employees of this organization. Michael Kamau An Extra Body Movers Cincinnati, Ohio
Donyale D.
THE WE PAY SUPPORT TEAM IS EXPEDIENT IN EVERY ASPECT OF THE WORD ! THEY ARE KNOWLEDGEABLE & VERY PATIENT WHEN IT COMES TO TROUBLESHOOTING A PROBLEM
Sally D.
When my granddaughter's plans changed completely - new job in a different state - she sold the house, I needed to cancel my monthly donation to her. I was concerned that it would be difficult to do, was pleasantly surprised to find it was easy, went smoothly and very politely. Thank you!
Mary Gerelene M.
When I inquired about a charge on my bank account WePay was delicate in the way they handled my inquiry. They kept my information private and contacted me through my email account and that is when I realized the charge was legitimate. I thanked them and I appreciate the way they responded to my forgetfulness. Makes me know that there are still caring people out there.
Dakota
I had an issue of random funds being deposited into my account. I contacted customer service and was helped by Dexter. He was very patient, kind, and very thorough. He took the time to look at my problem from every angle and made sure I understood where the problem came from. Great job on training your employees, this was a calm and easy fix thanks to Dexter.
Paula B.
I'm 64 years old and not at all good with all this tech stuff that most companies just assume all people know. Their team got me through a mess I created and was frustrated because I'm trying to help my 55 year young wife who has cancer. She is my life and the team helped me get done what I needed to do quickly. This gave me an uplift that my wife and will get through this trying time and be victorious ! Michael Bishop
Jonathan M.
I had a bank transfer error. Support team was quick to review and help me correct everything within hours.