WePayReviews of wepay.com

Had a question about a charge, the answered me right away no issues

I think using wepay is easy and the customer service I received from Dia when I did have a problem, was excellent! The reason I'm not giving it 5 stars, is because I feel when using wepay in conjunction with a fund raising website, like youcaring, the fees are a bit high. I think having just the 2.9% would be fine, but when many people are donating $5, $10, $20, or $25, having that and a $0.30 fee is a bit much and makes it so we can't give the organization or people in need as much.

Carrie was very helpful in answering all of my questions and helped eased my anxiety a little bit.

I was reviewing bank charges for my taxes and couldn't identify what a few transactions were for exactly so I used the feature on the WePay site to get a list of my past transaction and received an email that clarified the situation very promptly and thoroughly. In my experience, that is rare and wonderful customer service compared to other payment processing services that are hardly even identifiable on bank statements.

Excellent customer service!

I made a donation online of 10.00 and received receipts for a 50.00 & 1000.00 donation that was going to be charged to my credit card, I contacted WePay first thing the next day and within hours the credit receipts were in my in box. I call this very good customer service.

Overall review we pay is a wonderful organization, and very secured sight

Problem reports and error messages can be a bit obscure, but the support service is perfect