WePayReviews of wepay.com

Businesses beware!!! For some reason, they are holding all transactions for all clients for 120 days.. Been using them for over 2 years with no disputes or chargebacks, but for some reason started this October, the started holding all transactions for 120 days..Class Act in the works.

Wepay started off a great company processing my business services invoices, anything less than $2,000, but the minute I try to process a $4,900 payment for services, they immediately decline the transaction and tell me that I need to process it off Wepay. Let's face it, backed by JP Morgan and they cannot process a $5,000 business services payment. I will never use them again nor will I recommend them to anyone.

They keep funds without any reason and it's impossible to get in touch with any real person.

Wepay is trash for customers. Don’t use as a payment processor.

Fraudulent charge on my account. Don't go near WePay!

this service used to be one of the best i have ever used. now their "trust and safety" team is ran by literal nazis who demand document after document and trying to tell me that my address is not my address. um i'm pretty sure i know where my business is located and some guy behind a computer screen in probably a different country does not. avoid this service at all costs!

WePay ALWAYS sides with the customer on chargebacks. We are a logistics company so our transactions can take days or even weeks to complete from beginning to end. We have had a few chargebacks in the last year and we have provided signed contracts, signed receipts, pictures, emails, texts and recorded phone calls from throughout the transaction and they still side with the customer who is committing fraud. They take the money from us and when we ask for the case to go into the appeal process they simply reply the matter has been closed and we should look to address this directly with the customer. They are in the process of doing it yet again to us for almost $4,000. It appears they simply don't want to deal with it so they just dump it on their merchants.

Absolutely horrible. Would not ever use again. Our small business Used WePay for only days to try it out. Had a chargeback request from a customer. First one in thousands of transactions/sales after 13 years in business. WePay asked to concede or challenge. I challenged as we have proof that goods and services were 100% delivered and used for duration of event. We provided full documentation limited to 5. They did not respond and have pulled monies from our account back to customer. We are justified as a business and now are looking at small claims court option as Chase WePay could not have properly read the documents and sides with client in the wrong. The lack of communication and proper evaluation is beyond frustrating and now very costly