WePayReviews of wepay.com

Working with Mira to address our issue was a breeze. One comment with the system, though, is that when I first noticed an issue with our account the wepay website directed me to email [support at wepay dot com] - and the system took a day to route me to submitting a ticket at the new support request site, [support dot wepay dot com]. Once a ticket was submitted, it was easy to resolve the issue, and communication was very clear. But I might suggest going through wepay and making sure that the "need help?" places link to the new site to prevent lag time. Thanks again for your assistance!

Thanks so much to Mira and the engineers for their help with an issue I was having getting into our account! I appreciated her quick responses and help to the very end.

Mira​, the Customer Delight Agent I worked with was a delight! Pun Intended! I kept getting emails about funds available but when I logged in I could not see them. Turns out I had two accounts. Her follow up, patience, and ability to walk me through the site were top notch! Super helpful!

WePay was such a big help with receiving donations for my sisters funeral expense . My family and I greatly appreciate all the help.!! We would also like to give a huge thank you to Dia, she was such an amazing help with Every question we had . She literally helped with every step. Thank you so much Dia ! God bless .

I was having trouble getting my donations from fundrazer, Wepay had to do a security review. The person I worked with through the whole process was named Dia , Dia made sure I was up to date on every issue until the problem was resolved and I received my donations. Dia understood my concerns and treated me with respect. I will admit, the problem was a result of my following instructions on setting up the account, so be sure you do all that's needed to set up the account properly.

WePay made it super easy for me to collect and refund money. When I was concerned about the length of time it was taking for the payment to hit my bank account, Gwyn helped me immediately. She was friendly, professional, and got the money transferred within an hour. It wasn't easy to find Customer Support on the website, however. Took me a couple passes.

Liv was fantastic. Very helpful in our situation. Prompt and accurate customer service. Thankful for the time spent helping us resolve our issue!!

Dia was very helpful in completing the set-up and verification of our account!