WePayReviews of wepay.com

Answer before 24 hours! Liv gave me step by step on how to fix my issue and their direction was great exactly what I read is what I saw on my account. Super easy, and user friendly, Keep up the great work!

WePay customer service, specifically Mira, solved my problem/question within 24 hours. The response was actually better than I expected! Thank you.

WePay support responded to my email on the same day which I really appreciated. From the beginning, Mira was friendly and seemed eager to help resolve my issue. In a short amount of time she was able to provide the answers I needed. Thank you so much Mira!

WePay support is awesome! I wanted to change the name of my account & wasn't sure that would even be allowed. Mira responded and it was done. Presto-change-o. I really appreciate both the response & responsiveness.

Very quick, helpful, and personable customer service. Liv and Mike, the people I worked with, were very friendly and helpful.

I received very prompt and courteous assistance from Dia when I had a question about a WPY payment on a recent credit card statement (which couldn't be resolved from the WPY list of my transactions). She clearly understood my concern and provided helpful information that answered my question. Her emails were professional and helpful with a pleasant, friendly tone. I think that she is a great customer service representative and her WePay title of "Customer Delight Representative" is appropriate! Thanks again to Dia.

I just want to thank Carrie S. from WePay support for her help and patience! I had some trouble with a withdrawal, but she was there to help me! Thank you, Carrie!

I was going through my bank statements and found a charge from back in February of 2017 that I didn't recognize. I sent an email to WePay and received a response from an agent named DIA. She was so fast in responding and so gracious in her response. She went the extra mile in finding my transaction even though I wasn't able to supply her with the additional info she requested. I wrote her back to thank her for her prompt reply and her willingness to assist and asked her an unrelated question regarding taxes and she searched and sent me a link so that I could track that down as well. She really was superb in her handling of my request. In a day when customer service seems to be a lost art this was most refreshing. Thank you Dia!