Douglas M.
There was a charge I didn't recognize…
There was a charge I didn't recognize so I contacted them and Sean helped me out perfectly. Thanks so much.....

WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
WePay (wepay.com) has 787 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
Excellent

Administration & Services · San Jose, California
Excellent
Showing 462 reviews with 5 stars · Clear filters
Douglas M.
There was a charge I didn't recognize so I contacted them and Sean helped me out perfectly. Thanks so much.....
Peter W.
I couldn't figure out a charge on my credit card. I contacted WePay and Albert got back to me with the info I needed. He was fast, responsive and very helpful.
John M.
I did not recognize a large charge and was certain that someone had fraudulently used my Chase Credit Card. I submitted a request using the WePay portal and had an accurate response within 15 hours. It turns out that I did make the charge. I simply didn't recognize the name of the company my statement showed initiated the charge. Thank you WePay.
Chris S.
I was very pleased how quickly WePay was able to verify a payment we had made as a donation. The charge looked unfamiliar, but it was nice to know that I could reach out and get a quick response!
Joe R.
Didn’t know what charge was from Feb 2017. Sydney was very helpful and found it even though it was from a closed GoFund me page. He even looked up what the page was about which was for the wife of a young electrician who had worked at our house who had been killed in a motorcycle accident. So everything was good even though it was a sad situation. Thanks Sydney!
jack F.
I've only had to call once but that experience was unexpectedly simple and refreshingly well-managed my Dexter the customer Delight representative that I worked with even though it turned out it was an error of my own doing and not theirs he was willing to go the extra mile if needed and I'm sure he would have had we needed it highly recommended
Salvador R.
Mira responded quickly to my submitted questions and provided detailed instructions on how to get the information I was looking for. Great follow up!
Yvette
This 5 star review is specifically for Mira, who is a Customer service Rep. Mira was outstanding in helping me. She is knowledgeable and professional as well. I can't contribute anything regarding using Wepay because I deleted my account before I actually used it for my business. Very disturbed by the poor reviews I see. Because of the very poor reviews, I will not be using WePay.