WePayReviews of wepay.com

I'm tosin from Nigeria,I'm trying to raise funds for a total hip replacements, my friend in canada helped me open an account now gofundme has a policy of making a withdrawal after 30 days,we pay mailed my friend & she replied but they stop replying her mails, I have copies of screen shots she sent to me,this is unfair as even gofundme hasn't replied me..please do something asap,I dont want my account blocked... Thank you

STAY AWAY!!! I am an online business that decided to use wepay because of my website platform ECWID BAD DECISION!! WEPAY has over $6000 of mine! They do not answer emails as to when my funds will be released! And then I read all of these reviews and I realized I've been SCAMMED!!! STAY AWAY FROM WEPAY!!!!!!! After 21 days and with the threat that I would have my loyal followers go public about the Scams from Wepay, they refunded my customers. I lost out on Over $6400 in sales and I shipped items I never got paid for! I PLEAD WITH THE PUBLIC TO STAY FARRRRRR AWAY FROM WEPAY!!! In Facebook they deleted all of their comments from other victims asking Wepay about their money!! They are SCAMMING PEOPLE!!

6 weeks ago I opened a campaign on GOFUND ME to help by a family member a tombstone. An individual donated around $750, which was really awesome! Shortly after the donation I received an email from the donor thru gofund ME. The email was a sentence which said "hi, I just donated seven hundred and something dollars. When will the tombstone be installed. I replayed right away and informed the donor of the next steps. A weeks later I bought the tombstone, (after reaching the gofund ME campaign goal, and closing the campaign from other donations). I messaged that same donor the day of and informed her that the tombstone was bought and about when she can visit the cementary to view it. Great! All is well. Feels like a good things was done. Well... 6 weeks later, I get an email from gofund ME and we pay, saying this donor is claiming fraud and wants a refund. I was given a opportunity to challenge, which I did. ( but, I'm not sure it did anything). I provided a copy of the above email from the donor, all documentation and paper trail of the gofund me funds entering my bank account and being spent on the tombstone, including a cashed check made out to the cementary, and a receipt from the cementary confirming the purchase of the tombstone. I sent copies of these documents to the donor, gofund me , and we pay. And I contacted my bank and informed them of the situation and provided them the same documents. Well, I heard today that we pay and gofund me , in spite of all of the above, are issuing this donor a refund, and funds are coming out of my personal bank account. If I still had the donor's funds, no problem. But I spent the campaign monies on the tombstone as soon as I could because I thought that was the right thing to do. Now, 6 weeks later they want to take the funds out of my personal account to pay this donor back. Gofund me, we pay, and the donor will not provide me with a rational, they will only communicate thru text, I can't call anyone. This is a travesty of justice. Be warned.

Honestly... they are the worst. We have a new payment platform that we are trying to launch. My account continues to be nonfunctional and I emailed them over 3 weeks ago. It took them ONE WEEK to simply reply "we see he errors you are talking about- we'll forward it to our tech team". That was the last and only communication I EVER received. What type of legimate corporation takes this long (let alome one that deals with money)? I seriously need answers yesterday! After ALOT of research, I'm assuming my account (with the errors) has been flagged... I read through tons of complaints and learned that if you don't fully complete your account info from the start that your account would be flagged. My developer created the initial wepay account while he was doing the API/setup. He did not put our bank info etc but rather let us know to go in and complete it when we could. Apparently it all needs to be done immediately. If it needs to be done immediately, why doesn't wepay let you know (during the process) that your account will be flagged if you did not fill in the remaining fields etc? It's not user friendly at all. There is no customer support number and email communications take weeks. I need help now, my business is literally WAITING on wepay. I have no idea how all the comments on here are so great- every other site I've been to has thousands of complaints (one star). If they do not resolve my issues asap I'm going to PayPal- at least they communicate approparietly and timely. PS- wepay customers are currently making moves to file a class action lawsuit against them!! This was in reference to Ticket #1232542

There was 300$ paid to me from my gofundme which i have since closed. Waited a few days for the money to process now it looks like the money is gone now that anytime i click anything i get 404. Im glad you stole 300$, the person messaged me on facebook and told me about how you did not even refund her, after i told her about me never getting the money. A bunch of scammers who like to take peoples money. Dont waste your f***ing time. :(

I set up a GoFundMe account to help with emergency car repairs and a WePay account to get the money. I got the donations I needed then I asked for the money to be transferred to my bank account via WePay. Three days later I get an email from GoFund Me saying that my account could no longer accept payments and my account was being closed. I contacted 'customer happiness' who said that WePay could not process my transfer so my account was closed. I contacted WePay 'Customer Delight (what a joke THAT is)at We Pay and all they would tell me was that they could not process my transfer. I asked them why and what went wrong and told them (and Go Fund Me) that I could verify all my information but all WePay would tell me was that their review process was 'proprietary' and they could not tell me what the problem was. I saved all the emails for reference. So now my donor feels horrible that he tried to help but couldn't, and I'm out money I desperately need for repairs to the car I desperately need to get to work. No car=no job. No job= no money, no apartment and nowhere to go. The fact that there is no physical address and no phone number available for WePay is absurd. You have no recourse except to go through email which may or may not work. I talked to the people at my bank and they advised me to contact the Department of Consumer Protection and/or the Banking Commissioner for my state because this situation was ridiculous and the very least they could do is answer my questions and try and straighten out the problem. I'm also considering contacting the local TV stations about this. The very least they can do is give me an honest answer to my question and give me the opportunity to correct any problems. To do ANYTHING else is NOT 'customer service' much less 'customer delight'.

My grandson passed 3 days ago and I can't do anything all because I have an old number linked to my account. Wepay responded that my ID wasn't clear enough. I immediately sent a better picture. I've sent a few more emails but nothing. Horrible.

Someone set up a gofund me page after a tragic accident and unfortunately there have been numerous scam donations. I was told this is how thieves check to see if the credit cards they stole are beneficial to them. I have notified wepay numerous times about this and now wepay is taking money out of my checking account to cover their fees for the scam. After going through a tragic event and no income coming in they are taking the legit donations right out of my checking account.