WePayReviews of wepay.com

I can't believe this is a company when It takes 3 months to get your money. I have been waiting between the Joist app and wepay for 3 months to clear my money into my account

Garbage aweful service that has no clue what they are doing.

If I could give negative stars I would. DO NOT USE THEM - GO WITH any number of their more streamlined, transparent competitors like Stripe. Wepay/Chase has a system that is intended to and does delay payment of funds ("settlement") as long as possible. They fail to disclose this before they sign you up for their service and then - after the fact - tell you that they now have to "verify" your business to make sure it is real. I have had my business for more than a decade - a LAW FIRM that is all over the news, the web, and easily verifiable (in addition to having provided wepay with ample verification by way of documents they could easily "verify" that we are a legitimate business if that was really a concern.

I'm a small buisness and they now holding almost 17000 dollars of mine and holding it for ransom of my banking info which has all my customers direct deposit info which I can't be giving out. My limit being 10k a month and this month only gave me 3k and holding all of my customers deposits etc not allowing me more than 3k in a month as a small business. Im horrified of telling my customers a 3rd party stole there money. Extortion is against the law and yet that is exactly what you are doing to me. My kids will not eat next week because you think a 3500 deposit is enough for all of July and your keeping all other payments to give to me at a later date. So wrong.

Wepay is the absolute worst. I'll do everything in my power to keep people away. The company is supposedly a chase partner yet chase bank lays no claim to them. No way to contact them and their customer service is literally non-existent. What a joke!

I think this is my first effort to post a negative review in my life! This is the worst company I've ever encountered! The idea that a financial service company behaves like an offshore tech company - support tickets only with 4-hour gaps! They are the epidemy of bad service...how is this a Chase company? We had $100K in collected payments, then they research our business and decide we fail one of their vague definitions? They wanted to hold the money until they completed their "investigation". Hey tech masters, perhaps do that before taking our clients' money? I would suggest you look elsewhere! No phones - really? If they had negative stars I would have clicked them.

Just starting up my small business. Attempted to use WePay Via FreshBooks to charge my first customer for a deposit. The day after my client paid they refunded him and closed my account and refuse to give a reason why. Incredibly unhelpful support. If you want to verify my identity and then reject me sure, whatever. But don't allow me to charge a client and make me look stupid because of your horrible business practices.

I had a very bad experience with WePay and Freshbooks. WePay will gladly accept payments from your customers, however remitting the money over to you is a different story. They hold your money ransom while they drag you through their draconian security measures. Their idea of support is for you to submit a job ticket into cyber space.