WePayReviews of wepay.com

If I could give them negative stars I would. A total nightmare to deal with and handle. They ask questions that are not even pertinent to them and constantly delay giving out payments. They have no way to actually talk to a person on the phone.

Lost $8000. They don't care if a valid customer with valid credit card claims their card was charged without authorization. We shipped item to the billing address, it was signed for. Wepay does not care.

Wepay, definitely doesn't pay. I created this account to give my clients and easier way to pay for their services. After the first payment, they asked me to verify my business. Seriously, all this information was provided to open the account. Wepay, pays themselves and hassles you. Don't use them it's a headache.

WePay is a company that does not appear to keep their account profiles up to date. Each time I submit a credit card charge, they manage to get the money and then state that they have no clue who I am. I have been doing business with them for years. My account information, bank routing and account numbers have not changed. Large amounts & small amounts do not get paid until I reestablish my company credentials. I'm done with them I warn anybody to stay far away.

I placed a donation through Wepay on 2/1/2021. I noticed on my visa the donation was charged to my credit card twice. The donation included the service charges so WePay doubled their income. Visa said I should call Wepay, Wepay said I had to go to the charity for them to reverse it. It was WePay's error and they should have been able to resolve it. I now intend to go direct to the charity and not go through Wepay and deny the charges through VIsa.

We have used WePay through Builder Trend. When it works it is great. However, if you have an issue GOOD LUCK! They have no way to call them. You request help through there only way to get help and they do not respond. When you rely on customers payments to run your business (and who doesn't) you do not want to rely on a company who can't respond and help. STAY AWAY!

Wepay take payments then dont payout to you. Refund your customers for no reason, ignore emails despite the seriousness of the issues and couldnt care less about the risk they put each company at. Do not use this platform it could end up closing your company.

WePay handles the funds for MealTrain accounts. Of course, when I say "handle", I mean steal - at least in my experience. I have spent HOURS trying to track down $27 that was donated to my wife and me when we had our child almost 5 years ago. WePay has only made this process more difficult and we have yet to receive the money. TERRIBLE service. Just terrible. Avoid this company like the plague. You have my sympathy if you have no other choice - as was the case with us.