WePark InMiamiReviews of weparkinmiami.com

Zero clear direction on where to be picked up after our cruise from the Miami port. We were given a yellow piece of paper that had very limited info and the info on there told us to walk to picnic tables but there are no picnic tables at the port… we ended up having to get an Uber after circling for 20 mins. No way to contact anyone. Number on the paper took me to voicemail. Experience was good getting there but even that, no clear signage from outside that the garage was We Park Miami. Wish I just paid more and parked at the port. Won’t do this again.

The app does not give the address to the parking garage. Once I found a close address I could not find the shuttle to the ship. No clear signs for parking and no one would answer the phone to help. Horrible experience and ended up parking at the port and wasting money. Worst experience ever as this appears to be a scam.

We missed the first van for pickup. They said 25 minutes for the next one. With repeated phone calls we ended up taking a taxi with other people after 2 hours. Their sister van company came through 5 times. They kept lying about a van coming.

The driver handed my backpack that was in the trunk to another passenger and my perfume disappeared.

Waited over 2 hours to get picked up after the cruise and never did. End up getting an Uber back to the garage.

The worst experience, it’s a shame that no one can keep them liable for treating customer like that. 2 hrs wait is not an exaggeration, very true and expected. had to get an Uber both pick up and drop off.

Wish I could leave a negative review. Parked at this lot based on their advertising of security cameras and on site security. No shuttle to be found when I got off ship, so had to walk to parking lot. Called over 25 times with no answer Likely they were avoiding calls as more than 10 vehicles were broken into, including ours. Got to my truck and saw driver window smashed. I found there were already police at the lot, and cop confirmed already 10 vehicles broken into, on several levels, and more were damaged. If you have security how can someone break into so many vehicles on several levels. Their claim to have good security cannot be trusted, and they ignored all calls that morning, now I know why.

You need to add Amex cards to your payments