WePark InMiamiThe most affordable parking in the downtown area. We know that your time is valuable and that you want everything to be as simple as possible. That's why we've simplified the process of booking and accessing our cruise ship parking in Miami.
WePark InMiami (weparkinmiami.com) has 174 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Parking U.
Waited over one hour for pickup before ordering an uber. Spoke with driver at lot and he said vans were being repaired. I'm not even sure they sent any that day for pickup. No emails or communication.
Kristen S.
When we arrived, it wasn't clear how to check in. We waited in line awhile before deciding to walk around and see if there was an official place to check in. The wait for the shuttle to the boat was longer than anticipated, so we were late for our boarding time. Then on the way back, we couldn't find a single shuttle so we had to walk a mile to public transportation and then was a few blocks to the garage.
Joan
Servicio al cliente es pésimo, no atienden a las llamadas telefónica y el servicio de shutter es malísimo.
Sylvie
We got off MSC Seascape around 10am and was directed to the end of the terminal to catch the shuttle van. There was a van there already picking up customers. The van was full and the driver told us to wait for the next one. No other van ever showed up. We waited until 11:20 and decided to take a taxi which the driver took the longest and busiest road to get us back. We were very upset and got charged $25 for the ride. While waiting, we saw so many other company vans coming and going to pick up their customers so next trip, we will definitely consider another remote parking. We tried reaching you to you company many times but no one answered their phone
Bayb Y.
My parking location did have shuttle service to the cruise port, that’s why we picked this garage. We got a ride on the shuttle to get on the ship, but when we returned there was no shuttle for this garage at Terminal C. We waited 1 hour at the cruise port for a shuttle back to the garage. We did not see any shuttle buses for WePark for the entire hour. Eventually we took a cab back to the garage. We saw 2 shuttles sitting there not being used. Be prepared to pay cab or UBER because the shuttle is unreliable.
Donna L.
Getting to cruise terminal was easy. Brace your self no one showed to pick us up. Paid independent shuttle to get back to parking garage. Shuttle driver said this happens everyday.
Response from WePark InMiamiJun 18, 2024
We are deeply sorry for the inconvenience you experienced during your recent visit to our facilities. We appreciate you taking the time to provide his feedback. Getting to the cruise terminal should be a simple and seamless experience. We sincerely regret that your pickup did not go as expected. We apologize for any frustration this has caused you and for the need to seek independent paid transportation. We are taking measures to ensure that these types of situations are not repeated. To try to compensate for the inconvenience suffered, we would like to offer you a discount on your next visit. Please send us an email to [email protected] with your information and reservation details to manage your discount. Thank you for your understanding and patience. We hope to offer you a better experience in the future.
Dot S.
I would not recommend this 1) you cannot reach them (email, phone, chat) 2) when you arrive, no one was there on 7th floor for 1/2 hour to check in. 3) taxi brought us from ship… you cannot get up to car easy.. with luggage .(.locked out at 3rd floor.)..make sure you park by elevator.. Should have paid extra to park at ship..
Melissa R.
We arrived Saturday March 16, 2024, with what we thoight was plenty of time to get onboard for our 1:30 scheduled arrival aboard Carnival Horizon. However, there was a very long line just to check in for the shuttle once we parked. There were only 3 shuttles running to the cruise ships! There were so many people waiting for a ride. We ended up waiting over 2 hours for our ride, our shuttle was full and there were people who had waited 3 hours and probably longer! The wait was standing in line, in a hot garage without any air circulation nor any water for hydration! Because of the long wait, we arrived too late to check our baggage and had to carry ALL of our bags on board. They should have more shuttles running as they know how many cruise and what time they leave.