WePark InMiamiReviews of weparkinmiami.com

DO NOT BOOK THIS COMPANY!!! This company was extremely unorganized and unprofessional. The parking address changed last minute, and there were NO CLEAR INSTRUCTIONS on where to park in a shared garage. We luckily avoided being TOWED only because an employee happened to walk by as we were completely unloaded. I’m certain others weren’t so lucky. They prioritize their two 8-passenger vans for guests departing to the port while allowing overlapping and OVERBOOKED reservations they clearly do not have the capacity to handle, causing some to miss their check in and leaving returning customers STRANDED. Everyone from our cruise were left waiting over 2 hours and had to PAY for UBER or TAXI back instead of using the shuttle they ALREADY PAID for. Employees were openly arguing about how to line people up instead of being organized. No apologies, no solutions..once they had your money, THEY DO NOT CARE. Staff appeared poorly trained and overwhelmed. They also handle luggage carelessly, overpack vans, drop bags, and still expect tips for subpar service. Save yourself the stress and book elsewhere or at your cruise lines terminal.

We were moved from our original parking lot to the Omni Center parking garage. I was quoted an$84.00 4day parking and was charged $307.00 by Omni parking. I have emailed receipts and quotes for review. I was told my parking went thru a third party and nothing will be refunded ! Never book WePark again!

The staff does not communicate effectively and often provides inadequate information. We paid for our own transportation to and from the cruise port, because they do NOT have enough shuttles to transport all passengers. I would NOT recommend this company.

We were waiting for over two hours at the airport There was no driver. We had a kid with us. It was torture. we ended up having to take an Uber and every time we call nobody answer the phone. One of the workers at the airport was able to contact them and they keep telling us that they were trying to find a driver the person at the front wouldn’t even speak English how can you work for tourism and not speak English in the USA . This one, not only our experience. This was everyone on that day not a single person was not upset. This company needs some serious work.

Estube esperando más de 2 horas por el transporte

Horrible planning no one spoke English had to take a Uber due to horrible planning

Terrible. Was given the wrong address three times. Tried to call, but nobody answered. Drive around Miami an extra hour and a half. Absolutely ridiculous.

My family parked here for a cruise. Drop off wasn't so hectic but pick up was HORRIBLE!!! They only had 2 vans picking up hundreds of people. It took over an hour for the 1st van to arrive. We were told that the other van would be pulling up within the next minute or two. Good thing part of our group got on the 1st van and went to get cars because the second van never arrived. We will never use WeParkin again!!! Not enough vans/drivers.