WellCare Health PlansReviews of wellcare.com

One weeks worth of pain meds, primary care co-pay going thru the roof. These are but a few of the reasons I canceled them as well as espress script, Medicare has an issue, it's called Marketing Misrepresentation. For those that may need it.,

THE WORST customer service of any company i have dealt with. Their reps don't speak English, hold times insane, you won't understand them unless you ask to be transferred to a US rep and even then, they stink. Coverage is awful, they nickel and dime you to death. Go elswhere.

I thought the Wellcare Part D was going to be a great plan. Wrong....they are a bit choosy about what drugs they will cover. In addition, the customer service is really bad. Every time I have called, I have gotten wrong information. One call suggested a substitute drug that could have harmed me. They are nice, but very hard to understand and not trained well at all

Before the switch insurance without asking, I had no problem getting my Bp meds filled. Now here comes wellcare, first thing I ask them was the meds I take will they be approved? I was told yes. Now it's time for refill, now they're telling me my Bp meds isn't approved I need generic brand, THIS IS GENERIC BRAND. Customer service who repeats themselves with a script don't know anything.So now my doc has to fill out and fax why I need these meds and WellCare said it will take 72hrs to find out. Called 2/14/25, WellCare still haven't made a determination, and they want another determination done again that's another 72hrs, while this is going on I have no Bp meds, I have my pharmacy and doc trying so hard so I can have my meds. These so call customer service are crap. WellCare is playing God to peoples meds and that's dangerous. Get people who's professional in answering the phone not these robots who can't answer anything.

Apparently Medicare auto enrolled me and when I went to disenroll Medicare and social security said I was all set yet the company kept charging me for a year even though I had other insurance. They refuse to do anything.

i signed up for wellcare part d for 2025. wanted to get some estimated drug cost on the website. they have a tab for estimated drug cost, but you cannot get a cost. you need to contact a pharmacy to get cost. so call 10 different pharmacies if you want to get a cost comparison. ridiculous!

This company is a joke. They advertise dental and vision coverage for Medicare patients. Hardly. Not a single dentist or optometrist in my entire county accepts Wellcare, including the offices where I've been an established patient for years. And good luck finding a specialist who accepts Wellcare. The dermatologist I've seen for years is within walking distance. Of course they don't accept Wellcare. The "nearest dermatologist who accepts my insurance"? Nearly 200 miles away. One way. I kid you not. Literally the other side of the state. It would cost more in travel than it would to just walk to my current derm and pay out of pocket. What's the point in having "insurance' that no one accepts? Completely worthless.

i dropped these people like a hot potato after i got screwed an had pay for my pain meds out of my pocket. they have a policy they DO NOT disclose to people when they sign up. STEP THERAPY, remember those words. they insist you get a 7 day script of your pain meds before you can get more. it totally screwed me up when i could not contact my provider to change prescription an these people refused to help me, hence i had pay for my meds myself. if you take pain meds BEWARE of these people!