WellCare Health PlansReviews of wellcare.com

I am trying to pay my premium online and I got a blank page called "Entry Key Callback." This is in four different browsers (Brave, Chrome, Firefox, and Edge). How am I supposed to use a totally blank web page to do anything??? Their contact page also is worthless. I took a lot of time to fill in all the information they asked for and got this trash; "There was an error, try again."

I'm new this year, and chagrined about it after reading these reviews. My experience so far: tried to sign up for the portal, entered my email, but then there is no way to complete registration. Tried to write to "Technical Support" and after completing a lengthy form, click submit and get: "Something went wrong. Please try again." Endlessly.

You order the frozen foods from them and they didn't bring it up to my apartment floor and door. It sat downstairs for a few days and would of longer I just happened to go down there to go go to the store. Ridiculous

Enrolled in Medicare Part D drug plan After hours speaking to different representatives they are unable to solve my problem. Simply put the claims section on their website and their EOB's show that I met my deductible. Randomly they decided I didn't meet my deductible and started charging me full price for drugs towards the end of the year. No one can solve this problem. The reps can barely speak English and I think their comprehension is at an even lower level.

I couldn't access my online healthcare plan, and despite several calls to customer service, the issue still isn't resolved. They filled out 2 complaint "tickets' to supposedly get someone to call and help me, but no one called. She said it could be 2 weeks more before they get back to me. Their excuse is this is the first year Wellcare covers my state. But they knew Iowa plan service started on Jan 1. They are giving bad service, and on their own time table.

The Wellcare Spendables website OTC price for Tylenol Extra Strength 24 count cost me $23.60. At Walmart the price is $5.47. Why is the Spendables website OTC price for Tylenol so high? 400% higher than the Walmart price?

Honestly - it’s amazing that this company is still in business if their overall operation is as poor as their customer service. We never checked the reviews before applying based upon price. I was approved immediately but my wife was rejected due to missing information in her application - Medicare no., DOB, address … sure, pure BS. She then phoned the info in to a rep a week before a date they set … and they had the recorded conversation. But he never entered it, so 2 weeks later they rejected her application. While they admitted it was their mistake,, they would not correct the application. Although one rep filed an expedited grievance report on our behalf, it went nowhere. Most of the staff were located in the Philippines and difficult to understand, but they tried. I laughed when I read below how they transferred calls and used “hold”. I just can’t understand their poor training and business practices … they should be bankrupt by now.

Every year someone cancels my health insurance and puts me in Wellcare and regular Medicare, I went to a Drs appointment to find out my health insurance was cancelled, I contacted Wellcare who blatantly lied and said it was Social Security, who switched me, called Medicare who is very tight lipped. This won't end well.