WellBeforeReviews of wellbefore.com

4.79,926 reviews
Health Equipment
2250 Morgan Parkway Suite #100, Farmers Branch, Texas

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WellBefore

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About WellBefore

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.

WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: wellbefore.com
Website: wellbefore.com
Category: Health Equipment
Location: Farmers Branch, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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WellBefore reviews

9,926 approved reviews, newest moderated first

Jay G.
Feb 12, 2022
Quick and very satisfying customer service
I had a product question that I contacted customer service about, and they not only responded to me quickly, but I could not think of a better outcome. If you have question about a product you received, you can rest assured that you will be satisfied with your purchase.
Response from WellBeforeFeb 12, 2022
Thank you Jay! We always aim to provide the best service and products to our dear customers! It is our great pleasure to be of help! Stay safe!
Gary G.
Feb 12, 2022
On time delivery
On time delivery
Response from WellBeforeFeb 12, 2022
Glad to hear you got your order right away! Stay safe Gary!
Evelyn S.
Feb 12, 2022
Excellent products and service!
WellBefore products are amazing! The KN95 masks for regular, small, and petite faces fit my family perfectly. The ordering was also a breeze with quick service. Thank you for your wonderful customer service and having these wonderful items available during these challenging times!
Response from WellBeforeFeb 12, 2022
Wow! We're so happy to hear the whole family were able to find the best fitting masks from our products! We're always here happy to help out! Stay safe Evelyn!
Rebecca L.
Feb 11, 2022
great mask!
great mask.. I'm a retired nurse, so very happy with my choice...reasonably fast shipping.
Response from WellBeforeFeb 12, 2022
Thank you for trusting us with your PPE needs and for everything you do! This really means a lot to us! Stay safe!
Kristi
Feb 11, 2022
Great masks quick delivery!
Great masks quick delivery!
Response from WellBeforeFeb 12, 2022
Thank you for sharing the kind review, Kristi. We are glad to know that you were satisfied with our service and product.
Bianca
Feb 11, 2022
The masks are good
The masks are good. I was disappointed that they were not made in Korea as I expected since they are marketed as KF 94. But it was partly problem as i didn’t read the information carefully to notice they are KF94 style made in China.
Response from WellBeforeFeb 12, 2022
Hi Bianca, thank you so much for your good and honest review. We're sorry for the confusion though, our 3D Style KN95 is a KN95 that followed the shape and design of the Korean KF94. I'm glad you found that from the website too. Thank you and stay safe!
Masked T.
Feb 11, 2022
Love that the ear straps are…
Love that the ear straps are adjustable, but overall the mask is not big enough for the face. I'm a teacher so I spend a lot of my day talking. If I'm not opening my mouth, then the mask fits okay, but when you have to talk and your mouth and jaw are moving quite a bit, the mask really doesn't stay in place and definitely doesn't keep your mouth fully covered. Was a bit of a disappointment.
Response from WellBeforeFeb 14, 2022
Hi masked teacher, thanks for your comments and we're sorry to know this had happened. To solve this, I don't know if you were aware we reached out on January 12th with solutions to your case, and just in case, another email was sent. The most important thing for us is to help our customers. Please let us know if you were able to check it on.
Mary D.
Feb 11, 2022
These were the actual approved N95's
These were the actual approved N95's, and they came when they said they would come. My only complaint would be that I was charged on my card before I received them, which concerned me because I hadn't dealt with this company before, but since I received them, I recommend this company.
Response from WellBeforeFeb 14, 2022
Dear Mary, thank you for your honest comments and review, we are so happy to know the products were of your like. As many other companies, like Amazon, we process the payment before the order is shipped. I'm afraid at the moment we are not accepting payment terms like Net 15, 30 or 0, where the product arrives before paying for it. However, if you have more payment options and experience with good alternatives where you pay after receiving the order, please let us know, as we'll be happy to consider them for any potential future.

WellBeforeReviews of wellbefore.com

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These were the actual approved N95's