WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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9,926 approved reviews, newest moderated first
JR
Fast shipping, comfortable fit for low risk settings
Response from WellBeforeAug 25, 2025
Hi JR, Thank you for sharing your feedback with us. We’re so glad to hear that your order arrived quickly and that the fit is comfortable for you in low-risk settings. Your support means a lot to us, and we’re always here if you need any assistance or would like recommendations on other products. Warm Regards,
Christina
Easy to do unfortunately they don't do shop pay installments for other countries
Response from WellBeforeAug 25, 2025
Hello Christina! Thank you for taking the time to leave us a good rating. We work hard to provide the highest quality products and services. We will escalate your feedback to the appropriate department. Your input is greatly appreciated — every review helps our family business continue to grow and improve. Thanks again for choosing us! 💜 Warmly,
rick S.
You make it very difficult to cancel a subscription.
Response from WellBeforeAug 25, 2025
Hi Rick, Thank you for your feedback! According to our records, we didn’t receive confirmation before the order was processed. That said, we’re more than happy to help — we’re just waiting to hear back from you so we can move forward with the return, which is still within our policy timeframe. Please reach out to us directly and we’ll take care of it right away
Linds
Masks are great for me, but I tried to cancel my order to place a smaller one because I wasn't sure about the ones I ordered for my wife. I didn't get any response from customer service, and sure enough, they didn't fit. The website is also very buggy and hard to navigate, which led to my confusion about order minimums in the first place.
Response from WellBeforeAug 25, 2025
Thank you for your honest feedback. We're happy to hear the masks worked well for you, but we’re truly sorry about the trouble you experienced with your order and our website. Your experience isn’t the standard we strive for, and we truly appreciate you bringing it to our attention so we can improve.
Liz
I wore my first mask today and I love the adjustable ear straps! I feel like this mask fits really well and feels more comfortable than some of the other masks I’ve tried. I will definitely be ordering again in the future to get more colors.
Response from WellBeforeAug 24, 2025
Hi Liz, Thank you for sharing your feedback with us. We’re so happy to hear that you love the adjustable ear straps and that the mask feels more comfortable compared to others you’ve tried. It means a lot to know you had a great experience, and we look forward to helping you pick out more colors in the future. Warm Regards,
Penelope P.
These masks are so comfortable and, unlike the typical N95, they don't make you look like you've got a bird beak! I appreciate the prompt shipping and range of colors.
Response from WellBeforeAug 22, 2025
Thank you for sharing your feedback! We’re so pleased to hear that you find our masks both comfortable and stylish, and that your order arrived promptly. We truly appreciate your support and are glad our products are meeting your needs.
Mc
Fast shipping, consistent coupons. I only buy twice a year and wait for sales. Sample pack is nice and reasonably priced
Response from WellBeforeAug 21, 2025
Thank you so much for your thoughtful feedback! 💙 We’re happy to hear you enjoy our sample packs, fast shipping, and savings during sales. We truly appreciate your continued support and look forward to serving you again!
Renee R.
Excellent Service! Thank You
Response from WellBeforeAug 20, 2025
Thank you so much for your kind words! 🌟 We truly appreciate your support and are grateful to have you as part of the WellBefore family. 💙 We look forward to serving you again soon!