WellBeforeReviews of wellbefore.com

4.79,926 reviews
Health Equipment
2250 Morgan Parkway Suite #100, Farmers Branch, Texas

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WellBefore

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About WellBefore

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.

WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: wellbefore.com
Website: wellbefore.com
Category: Health Equipment
Location: Farmers Branch, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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WellBefore reviews

9,926 approved reviews, newest moderated first

Donna S.
Mar 5, 2022
Quality masks, shipment process has been fixed
I am pleased with the quality of the KN-95 masks I've ordered. I would have given 5 stars but I had one issue with a shipment that was lost. They shipped via UPS, which then handed off to the USPS to complete the shipping and tracking ceased. After reporting it to WellBefore, they eventually gave me a full refund. Since that time my next order was much smoother and tracking was communicated accurately.
Response from WellBeforeMar 5, 2022
Hi Donna! Thanks for reporting the shipping issue to us so we could assist you further. We’re glad that the entire staff made you feel assisted. We are ready to serve you always.
Anu K.
Mar 5, 2022
Ordered N95 masks for travel
Ordered N95 masks for travel. Everything was good, excellent quality. And I received my order earlier than the due date. Would definitely order again. I recommend this product.
Response from WellBeforeMar 5, 2022
Anu it makes us happy to hear they are excellent and that you like the product we are happy to see you happy!
debra
Mar 5, 2022
These masks are fantastic
These masks are fantastic. Have ordered the kn95 masks several times and the n95 masks once. Was very pleased with both. They are very breathable and comfortable and fit very well with the adjustable ear and nose pieces. Love these masks and the price is very reasonable for this quality of mask. I have shared them with family members and they love them too
Response from WellBeforeMar 5, 2022
We are very happy Debra to hear the masks meet your expectations and are fantastic to you that is our goal to see you happy with our products!
Jeanell S.
Mar 5, 2022
good fit
good fit These masks are actually quite comfortable and easy to breathe in. They also seal nicely all around.
Response from WellBeforeMar 5, 2022
Jeanell knowing the masks are a good fit for you is great, thank you for being an important part of our Wellbefore Family!
Meryl
Mar 5, 2022
My order never seemed to get shipped…
My order never seemed to get shipped according to tracking information I was provided. I was provided with a refund for my order but I had to go elsewhere for my mask supplies so it took longer for me to get what I needed. Not ideal during a pandemic.
Response from WellBeforeMar 8, 2022
Dear Meryl, we are sorry to know you had these issues. Please let us reach out via email to see how else we can help. Please stay tuned.
Grace
Mar 5, 2022
This is a great mask
This is a great mask, fits well, quality material and looks good
Response from WellBeforeMar 5, 2022
We're very glad to hear you're happy with the masks! Thank you so much for sharing your feedback! We always aim to provide only the best Grace! Stay safe!
Pierre I.
Mar 5, 2022
Never received product
Never received product. Asked when it would ship and received E-mail there was a shipping problem and a refund. All I wanted was to know when it would ship. Now I have no masks.
Response from WellBeforeMar 8, 2022
Dear Pierre, we are sorry to know your order never arrived. As you may wonder already, December and January were difficult months for us, and we did our best to make all shipments, but weren't counting with the huge volume of orders and the challenges with the couriers, thus the reason of refunding the order immediately and not keep you waiting any longer. We know the importance of these products, and never considered possible to make our customers wait for them that long. Please accept our most sincere apologies and a small message we have sent via email with further information. Let us know if you have any feedback. Stay safe.
HAL G.
Mar 5, 2022
A good product and great service
A good product and great service
Response from WellBeforeMar 5, 2022
We always aim to provide only the best our customers deserve! Thank you for the wonderful feedback! Stay safe!

WellBeforeReviews of wellbefore.com

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About these reviews

More in Health Equipment, Texas

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Ordered N95 masks for travel

These masks are fantastic

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