WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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9,926 approved reviews, newest moderated first
Veronica O.
I have tried multiple types of face masks but these are by far my favorite. Thank you for keeping us safe!
Response from WellBeforeMar 5, 2022
It has been our absolute pleasure to read your review, and we hope that you return soon! We appreciate the 5-stars.
Rich K, Reading, P.
Shipped quickly, and packaged well.
Response from WellBeforeMar 5, 2022
It’s lovely to read such a great review! Thank you for taking the time to share it
Lianna B.
Quick, easy, reliable. We love the 3d kn94/5 masks for both adults and kids. Have recommended the site to tons of friends and coworkers.
Response from WellBeforeMar 5, 2022
Hi Lianna! We want you to know how much we appreciate your review and actions. Our staff works hard every day to meet our customer's expectations.
Kenneth D.
They keep sending emails but it’s almost 2 months and no order has arrived. The tracking number they sent still says label created but that’s it. Yet they email me asking if I’m happy with the product but no product has arrived! I will be contacting my credit card company
Response from WellBeforeMar 8, 2022
we are sorry to know you had issues with your order. Please note our system just send these emails in an automatic manner so you can reply if required to report any incident. We are sorry if this bothered you. Our only purpose is to provide assistance and help our customers. That said, and after verifying you haven't reached out to us through any of our communication channels to help, we provided a refund of your order before you place a chargeback, otherwise you would have waited another 65 days for your bank to provide the refund. Please remember placing chargebacks should be used in the very last instance when the store does not reply to any communication you send. We hope this last solution have helped. If you need anything else, email us and let us help. Stay safe.
Karla
When the products I needed were available I was very happy with all aspects, from ordering, delivery and the products themselves. Continuously being out of stock for my most needed items made me reluctantly go elsewhere.
Response from WellBeforeMar 6, 2022
We are delighted to hear your ordering experience with us has been great! We are working constantly very hard to make all of our products affordable and high quality. It's difficult given the hard times we all are facing, but we are doing our best to keep them stocked vs the number of orders that we receive daily. Thank you for sharing your honest feedback!
Cozyshopper
My child has just started to wear this kids size Wellbefore mask, and they state it is comfortable with padding in the right places and breathable all day at school. I also purchased an adult size, which I found to also be much more comfortable than the competitors. It is so hard to find KF, KN, and N95 masks that actually fit good and are comfortable. This brand was recommended as legit protection so I am trusting my family with them. The adult large size KN 95 was too big for my husband, and the adult medium just fits him. Having the adjustable ear loops on some models really helps. As for one of my children, I ordered the kids 9-12 size, and it fits perfectly for that child, but my older child it just fits them. Individually wrapped masks are more hygienic and we are able to share with others if the need be. Glad I found this company.
Response from WellBeforeMar 5, 2022
We’re so grateful that you took the time to write such a detailed review! We are positive it'll help other customers as well while choosing their items. We are honored that you continue purchasing from us and look forward to keeping to work with you.
Rachael
I really like the masks I found at well before. It took a while to get the correct fit, thankfully they were very helpful with returns/donating sizes that didn’t work. I signed up for a subscription but unfortunately haven’t ever gotten the masks but just emails detailing that they are currently out of stock. I thought signing up for a monthly delivery would mean they would hold some for me. I hope they get them soon.
Response from WellBeforeMar 5, 2022
Thank you for bringing this to our attention. We’re sorry you had this experience with your subscription. We’ll reach out soon with further information about this.
Claudia W.
The N95 masks I ordered are well fitting and with the adjustable nose wire I am able to entirely avoid having my eyeglasses fog. I also like the color choices!
Response from WellBeforeMar 5, 2022
It makes us happy to hear your glasses don't fog Claudia your review is important to us!