WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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9,926 approved reviews, newest moderated first
Marilyn R.
Excellent products, extensive options, great information. Came on time and as described. Great company!
Response from WellBeforeMar 9, 2022
We appreciate you for the awesome review, Marilyn! We’re glad to hear that the masks are working well for you! Stay safe. :)
Bridget C.
I ordered KN95 masks, thanks to a recommendation from a friend, who had also ordered from WellBefore. We found this company on a list of reputable mask sellers. It was easy to order online, and the masks arrived quickly. I was relieved because I had ordered from another reputable company, but they were all backed up and deliveries were delayed over one month. The KN95 masks I ordered were just as described, each individually wrapped. I liked the fit with elastic ear loops. The regular N95 masks with loops behind the head are not as convenient for me to use for quick trips into a store. These KN95 are just right to get on and off easily.
Response from WellBeforeMar 9, 2022
Thank you for sharing your experience, Bridget! We’re happy to hear that you are happy with the quality of our products. Take care. :)
Monserrat G.
Great product quality and customer service! I recommend WellBefore to everyone!
Response from WellBeforeMar 9, 2022
Thank you for the recommendation, Monserrat! We’re happy to hear the products are working well for you. Take care. :)
Erin
Love the masks I got from WellBefore. Some of them are too small, which I suspected would be the case because I have a large head. But I was able to gift those to friends and family. The set of masks that do fit me, though, are wonderful. I love the adjustable ear loops and the 3-D nature of the masks. I get lots of compliments on them, too. The red and green colors are rich and saturated so I feel a little more classy wearing them. But also well protected vs a cloth mask Edit: after writing the above, the team at WellBefore quickly reached out to offer a refund for the masks that didn’t fit. Which was not what I was going for in writing the review. But the offer was very kind! And if I didn’t have friends/family who could use the masks, I might take them up on it.
Response from WellBeforeMar 9, 2022
Thank you for sharing your experience, Erin! We’re glad to hear that you are happy with the quality of our products! We are sorry however to know that some of the masks didn't work out. Our team will be reaching out to assist you with those. Take care. :)
Tricia G.
Awesome masks, that even arrived early. Thanks!
Response from WellBeforeMar 8, 2022
We appreciate you for sharing your experience, Tricia! We’re happy to hear the products are working well for you! Take care. :)
Renee
Quick delivery
Response from WellBeforeMar 8, 2022
Thank you for sharing this review, Renee. We know how important our products are to the well-being and health of our customers. We aim to turn around and ship orders within 24 hours! Take care. :)
Grace B.
Easy ordering and excellent notifications! Thank you for providing such outstanding products and service during a pandemic.
Response from WellBeforeMar 8, 2022
Thank you for the beautiful review and continued support, Grace! We’re glad to hear that the masks are working well for you! Take care. :)
Neal S.
Extremely disappointed that despite signs requiring patients “to wear a surgical mask” in the waiting room both of the two technicians in the lab room where I had my blood drawn were extremely cavalier about keeping their nose covered. One immediately across the rather small room had her back to me but I could clearly see that her face mask was under her chin. The second technician drawing my blood had hers over her lip but under her nose. When I asked if “that wasn’t supposed to be covering her nose” she shrugged. I did not remove my N 95 mask and was thankful that I had one.
Response from WellBeforeMar 9, 2022
Dear Neal, we are sorry to know you had these issues with that establishment. However, please note you are rating WellBefore, a medical supplier online store where you purchased some N95 masks, which we hope worked as you expected when you went to that facility, and your experience with us had been better. Could you please verify your review and tell us how it went with us? we will be happy to know. Regards,