WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Excellent
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9,926 approved reviews, newest moderated first
Joy
I love the 3D KN95 Mask with adjustable ear loops! They are the most comfortable mask I’ve tried! I’ve shared some with friends/family who all agree and have ordered as well. Shipping was fast. Thank you!
Response from WellBeforeApr 6, 2022
Wow, thanks for the recommendation, Joy! We’re happy to hear the products are working well for you! Take care. :)
Luisa
Good products and fast shipping.
Response from WellBeforeApr 6, 2022
Awesome review, Luisa! Thank you for this wonderful review! Stay safe. :)
Felicia
Orders on time. Products as described. I will continue to use this company. Auto ship is convenient.
Response from WellBeforeApr 6, 2022
We appreciate you so much for sharing this, Felicia. We know how important our products are to the well-being and health of our customers. Thank you for this wonderful review! Stay safe. :)
Kasey H.
I really like the way these masks fit. They don't leave unwanted gaps, and have the ear loop adjusters to boot. While my kids prefer a looser fitting mask, the good fit these masks provide is my priority and my kids still like them just fine.
Response from WellBeforeApr 6, 2022
Thank you for sharing your family's experience, Kasey! We’re happy to hear the products are working well for you! Stay safe. :)
Thomas C.
Terrific customer service, couldn't be better!
Response from WellBeforeApr 6, 2022
Thank you for your kind words and for appreciating what we do, Thomas! Stay safe. :)
Cathy P.
My autopay was discontinued this year which came as a surprise. No changes in my credit card caused that. It took me 3-4 phone calls to get it resolved. I think I am back on track now for autopay and I hope I don't have to go through this again next year.
Response from WellBeforeApr 6, 2022
Dear Cathy, we are sorry to know you had issues with an autopay system with another business, but please note you are reviewing WellBefore, a medical supplier business from which you got some KN95 masks without a subscription and was a 1 time purchase only. Would it be ok if we kindly ask you to verify how was your experience with our site and let us know how it went? We would appreciate it a lot. Thanks in advance. Regards,
brenda C.
I purchased KN95 3D masks through Wellbefore after hearing about them from a friend. Their masks are great! They are what everyone should be wearing. Pricing is reasonable and they were delivered quickly. Will be buying these masks again.
Response from WellBeforeApr 5, 2022
We are happy to hear that the 3D masks have been great for you, Brenda! We know how important our products are to the well-being and health of our customers. We aim to turn around and ship orders within 24 hours! Thank you for this wonderful review! Stay safe. :)
Cheryl D.
The sizing of the masks are way off. There is still a fair amount of air that seeps in from the sides of the masks.
Response from WellBeforeApr 6, 2022
Hi Cheryl, we are sorry to know the 4 ply masks didn't cover as you expected. If you allow us to clarify, and as the design shows on site, these 4 ply masks are surgical type models, for which they are not designed to provide a tight sealing like a KN95, but you can rest assured these masks will still provide the proper minimum protection required to go out for an errand, or go to the grocery store. If you still need masks with tight sealing, you can rely on any N or KN type masks, as these are made to provide a tight sealing and 98% of air to go through the masks, and they come in different sizes, so you can confirm on site their measurements to be sure which size will fit the best. We hope this had helped for your next purchase. Stay safe.